VP OF INTERNAL COMMUNICATIONS - Hybrid

Our client is seeking a VP of Internal Communications who will guide the development, execution, and measurement of strategic internal communications programs that align, inspire, and engage global associates around the company’s vision, strategy, and priorities.  This key role will guide the development and execution of a multi-faceted, next generation internal communications program that boosts associate understanding and awareness, ensuring the telling of a clear and consistent story across all key associate audiences.  The ideal candidate is intellectually curious and entrepreneurial, culturally aware, an authentic and direct communicator, and passionate about the role internal communications plays in bringing the company strategy to life.  This role Reports to the Chief Communications Officer, working in partnership with the executive, brand, regional, and functional teams to shape culture and drive high performance.  This role is hybrid 3-4 days in office in NYC, and client is not offering relocation assistance.  The salary range for this role is 250-300k BOE.

Responsibilities:

• Build and launch next generation internal communications strategies that connect associates to the company strategy to drive engagement, performance, and measurable impact.

• Bring a strong newsroom mindset and editorial strategy to cut through with associates across all channels – from the intranet to global all hands to companywide campaigns and events.  

• Demonstrate a bias for action to help establish a vibrant and dependable news engine within the company.

• Partner with the Chief Communications Officer and Chief People Officer to amplify the voice of the associate and ensure a clear and consistent story across all associate touchpoints.

• Guide the development of high-impact executive and leader communications, including strategy, messaging, talking points, presentations, Q&As, and business unit-level communications.

• Lead global efforts around employer brand, culture communications, and companywide award and recognition programs to spotlight and celebrate the work of associates.

• Celebrate company culture and promote company values and leverage communications to support an inclusive work environment.

• Effectively communicate with all levels of the organization through excellent written and verbal communications skills and translate complex challenges into simple and clear communications.

• Partner with senior leadership and relevant HR partners to deliver timely and impactful global communications and business unit-specific updates.

• Lead organizational announcements, cadence, supporting materials, and approvals.

• Support HR organization through communications strategies focused on: Employer Value Proposition (EVP), Total Rewards/Benefits, Inclusion and Diversity, Learning and Development, Talent Management, and HR transformation as well as key company initiatives and special projects that impact the associate experience.

• Meet regularly with HR leadership team and their teams to align on plans, gather feedback, and advise on communications, as needed.

• Distill complex data and insights into easy-to-digest, exec-ready materials and continuously improve based on effectiveness.

• Measure and report on the effectiveness of communication and scale or refine based on what’s working/what’s not working.

• Leverage an entrepreneurial mindset and data-driven approach to continuously test, iterate, and evolve programming to achieve improved results over time. 

• Grow and develop a high-performing internal team, helping to advance their professional development and align their capabilities with strategic priorities.

• Create and lead forums to ensure alignment with regional, brand, and functional teams.

• Manage ambiguous and challenging tasks.

• Take initiative and personal accountability to lead oneself and meet deadlines and deliverables.

Qualifications:

• Exceptional writing and copy-editing skills with the ability to synthesize complex concepts and translate into simple, clear, and effective communications.

• Impeccable verbal communications and people skills.

• Deep knowledge of employee communications and culture-building strategies.

• Proven track record of delivering effective internal communications programs that translate strategic thinking into action plans and output.

• Bring an innovative approach to internal communications and a strong knowledge of best-in-class internal communications practices and proficiency with next generation communications tools.

• Demonstrate a learning mindset, critical thinking skills, and strong problem-solving capabilities.

• Identify the opportunity and possibilities in challenges and enjoy making the impossible possible.

• Ability to effectively balance high-level strategizing and planning with detail-oriented execution.

• Comfort and confidence working alongside senior executives in fast-paced, high stakes situations and the proven ability to successfully influence, facilitate, and partner with leaders and all levels.

• Ability to make decisions in a fast-paced and changing environment; ability to anticipate future needs.

• Strong leadership skills with proven expertise leading, inspiring, and developing a high-performing team and building individual skills and team capabilities.

• Ability to roll up your sleeves and execute with a track record of producing excellent results. 

• Excellent judgment and creative problem-solving skills with the ability to navigate complex dynamics, anticipate future needs, and make strategic decisions in a changing environment

• Proven experience successfully managing and navigating through complex crises.

• Ability to articulate and represent the employee voice.

• Hyper attention to detail and the ability to work under pressure and within tight deadlines.

• Knowledge of social media and new media channels and the ability to integrate in a high-impact way to engage employees.

• Successful at collaborating across a highly matrixed global environment and willingness to work across different time zones to ensure strong alignment and seamless execution.

• Ability to work outside of traditional business hours when necessary.

• Bachelor’s degree in Public Relations, Communications, Journalism or related field.  An advanced degree is preferred.