SENIOR ACCOUNT EXECUTIVE - Luxury Outerwear
SAM is seeking an experienced account executive to join our team! Must have at least 1-3 years of experience. We are looking for a team player that can adjust to our fast paced industry. This is a key member of our team, responsible for maintaining and growing an active list of accounts.
Candidate must be extremely thorough, organized, detail-oriented, good with numbers, and be able to anticipate and alleviate future problems and/or errors. You must have a positive attitude, time management and problem solving skills, and be able to multi-task. EXCELLENT verbal and written communication skills are crucial.
RESPONSIBILITIES & REQUIREMENTS INCLUDE:
- Have a PROACTIVE approach to managing specialty store and international wholesale customer relationships: order management, processing, entry, and follow up.
- Track all future open orders for accounts and oversee moving inventory in conjunction with timeline
- Develop strong relationships with specialty buyer/store owners
- Support business by identifying key opportunities with accounts through reorders, swaps, on-order issues.
- Prepare for market appointments and present line to buyers.
- Continually identify new account opportunities.
- Manage RA’s/Credit Memo’s for designated accounts
- Assist with account/customer trouble shooting (shipping and product related issues)
- Prepare weekly selling reports from retailers
- Maintain accurate, organized, and updated order files
- Follow through to ensure a timely response and resolution on any issues
- Organize and send photo samples to necessary accounts
- Communicate between sales, production, and logistics
- Assist in seasonal merchandising of the line with company leads, and preparing and maintaining seasonal line sheets
- Create and update showroom photo look books/line sheets
- Organize and manage trade show prep
- Performs additional duties and assignments as requested
REQUIRED SKILLS & ABILITIES
- Understanding of specialty store business and contemporary market
- Knowledge of market and fashion trends, business environment, and competitors
- Outgoing, entrepreneurial spirit, ability to cold call and develop new business
- Bachelors degree
- Detail oriented and extremely organized
- Great problem solving and interpersonal skills
- Ability to work with clients on the phone
- Well-spoken and excellent communication skills (verbal and written)
- Handles pressure and able to work independently
- Microsoft Office: Excel, Outlook, PowerPoint, and Word. Knowledge of Mac/Apple operating system and Photoshop/ InDesign a plus!