Office & Training Coordinator - SMCP North America

MISSION:

This position is responsible for acting as an SMCP corporate brand ambassador by welcoming and greeting all guests, partners, and employees, and maintaining a positive and productive office environment for all.

This position is additionally responsible for supporting learning & development initiatives for headquarters and the field through the organization, production, and reporting of training events and activities.

RESPONSIBILITES:

 SMCP BRAND AMBASSADOR

• Greet and announce visitors to the office
• Answer phone calls and announce caller before transferring call
• Develop strong understanding of the Sandro and Maje brand DNA
• Champion the Sandro and Maje brands throughout the organization

 OFFICE COORDINATION

• Daily opening of the office
• Ensure that all shared spaces are kept clean and tidy
• Maintain awareness of meetings scheduled in conference rooms
• Alert departments to incoming mail, FedEx and UPS shipments
• Maintain current corporate contact lists
• Manage corporate office supplies budget
• Order and maintain adequate office & kitchen supplies including snacks
• Communicate and correspond with building management regarding routine maintenance
• Coordinate and participate in planning of Company events, including holiday parties, special events, birthdays, etc., as a member of the Social Committee

 SUPPORT EMPLOYEE ONBOARDING EXPERIENCE

• Draft and send new employee announcements for Headquarters
• Schedule corporate new employee onboarding meetings
• Ensure corporate new hires have tools and supplies they need
• Schedule new Store Manager integrations in partnership with the District Managers
• Coordinate travel arrangements for new Store Manager integrations
• Manage and distribute New Hire Welcome Kits
• Administer employee discount cards in conjunction with the HR department

    SUPPORT LEARNING & DEVELOPMENT INITIATIVES

• Create and maintain Training Calendar in partnership with Training Manager
• Work with Retail Team to ensure all events are programmed and aligned with Commercial Calendar
• Manage preparation of training programs, including confirming attendance, preparing and distributing training materials, coordinating participant travel, ensuring facility and audio/visual set-up, and maintaining attendance records
• Collaborate with Training Manager and Global HR Development Team to help tailor trainings and programs to the N. American market
• Conduct research and evaluate various vendors for specific learning needs
• Support and track in-store training activities and tools
• Support expense/ budget management for the Training Department, including but not limited to auditing monthly financial reporting, approving expenses charged against the training budget, and preparing expense reports for training activities
• Compile quarterly reporting on training activities
• Other tasks as requested by the Training Manager

 QUALIFICATIONS:

Ideal education, previous work experience, special skills (e.g., foreign languages), and personal characteristics. 

 Education/Experience:

• Bachelor’s degree

• Strong computer skills with an emphasis on MS Office Suite (Outlook, Excel, Word, PowerPoint) - Adobe Photoshop and/or InDesign, a plus

 Special Skills:

• French, a plus
• Retail experience, a plus

 Personal Characteristics:

• Interested in the business of fashion and retail
• Highly motivated, self-starting individual
• Ability to work independently
• Must be hands-on and enjoy working in a highly creative and entrepreneurial environment
• Strong interpersonal and communications skills (verbal and written)
• Must be detail-oriented, organized, and flexible