Bridal Showroom Manager

SUMMARY

Show Me Your Mumu is seeking a Showroom Manager for our flagship weddings suite located in Venice, CA. The goal of this role is to create a friendly, fun, interactive and positive customer experience while hosting appointments in the Bridesmaid Showroom; fully encompassing our Mumu lifestyle and brand image. The core requirements of this role include maintaining up to date knowledge of Mumu’s bridesmaids’ line and inventory stock, creative thinking for solving customer issues and being attentive to detail. Candidates should be high energy, patient, and motivated to learn. The responsibilities associated with this position are not limited to the duties described and may be modified from time to time. Candidates must have retail experience and be willing to work weekends.

CORE DUTIES AND RESPONSIBLITIES

Showroom Responsibilities

• Lead showroom appointments with brides and bridesmaids
• Extensive knowledge of each style, color, pattern, and fit for all customers
• Inventory management
  • Make sure every style, color, and full-size run is always available for try on
• Forecast Sales
• Create and Manage Expenses Budget
• Meet monthly sales goals and create weekly reports
• Reporting (Create and maintain reports)
  • Track website inventory via Shopify
• Resolve customer issues and direct customer relations
  • Respond to showroom email alias and working with customer service to handle customer queries/requests.
• Work with online customer service to provide knowledge of styles and fits
  • Work with Design about a fit guide for styles
• Visual Merchandising in the showroom
• Manage Full Slate scheduling system for appointments
• Liaison between bridal design team and retail side

Social Media

• Collaborate with Social team for @mumuweddings Instagram page
  • Plan & Curate the feed
  • Work with other platforms about giveaways
• Assist in creating photo and video content
• Adhere to Show Me Your Mumu Social Media Standards
• Collect imagery from real Mumu Weddings for Instagram feed
• And other duties as assigned

QUALIFICATIONS

• Comfortable in working in a fast-paced environment, flexible in changing direction as needed.
• Familiar and comfortable working in Adobe Suites Apps- specifically Illustrator
• Knowledge with MS Office applications including Word, Excel and Outlook
• Candidate must be highly organized with ability to prioritize with a sense of urgency and be a team player
• Able to work and think independently as well as part of a team.
• Excellent follow-through and attention to detail
• Based in Southern California

EDUCATION and/or EXPERIENCE

• Bachelor’s degree
• Minimum 1-2 years of retail keyholder/sales experience, preferred
• Dynamic analytical, problem solving and project management abilities- must be a self starter
• Knowledge with Adobe applications- Photoshop & Illustrator
• Self-starter

Show Me Your Mumu is an Equal Opportunity Employer. We consider for employment all qualified candidates without regard to race, color, age, religion, national origin, sex, gender, marital status, sexual orientation, protected veteran status, disability, or any other characteristic protected by law.