Wholesale Sales Assistant

MZ Wallace is a design company launched in 2000 by Monica Zwirner and Lucy Wallace Eustice, two native New Yorkers.  From the beginning, their aim was to design distinctive accessories for women who lead dynamic lives. In 2007, the classic Bedford nylon was developed and launched– a coated nylon that’s lightweight, durable, water and stain resistant  - establishing MZ Wallace as the go-to bag for the modern active woman. MZ Wallace accessories offer sophisticated style through seasonal colors, prints and shapes and functional luxury through their signature pockets, fabrications and attention to detail. Today Monica and Lucy remain true to their original philosophy believing that great design never goes out of style.

   Position: Sales Assistant

   Key Responsibilities:

• Assisting customers on a daily basis with requests regarding orders, repairs and returns
• Update retailers contact list and accounts
• EDI Validation
• Process new account submissions
• Send invoices and statements to customers upon request
• Process credit card payments
• Lookup ATS & Tracking information for customers
• Process Repairs & Returns
• Manage all retailer concerns including questions about product availability, shipping problems and large orders
• Support sales team on booking reports and weekly sales projections
• Analysis of sell through reports   
• Maintain customer database and assist with prospecting
• Management and follow through on new accounts
• Assist sales team at tradeshows
• Organize and maintain file system for correspondence and reports
•  Assist with market prep
• Additional customer service tasks as necessary

Requirments

• EDI
• Microsoft Excel
• Extreme attention to detail
• Must be able to manage multiple deadlines
• Strong communication skills
• High attention to detail

Preferred

Netsuite

Joor / Nuorder

Experience in Wholesale