Urban Outfitters Visual Merchandising Manager - 1100 N. State St., Chicago

OVERVIEW                                 

In collaboration with the store team, the Visual Merchandising Manager supports the operations of the store with an emphasized accountability on creating a visual experience for the customer that is inspiring, dynamic, and unique.

 

RESPONSIBILITIES 

 

People & Leadership

• Hiring & Training

Recruit, mentor, and train talented individuals for advancement within the organization.

• Develop & Coach

Set clear objectives and expectations for delivering an exceptional customer experience by coaching team members on store operations, merchandise placement and standards, visual display, and business analysis. 

• Inspire & Motivate

Inspire teams through empowerment, creativity, empathy, and shared fate. Tailor motivation to the individual and leverage the strengths of the team.

 

Brand Experience

• Customer Engagement

Deliver exceptional customer experiences that are efficient, engaging, and personalized. Create a compelling atmosphere for our customer through the use of merchandising and display.

• Retail Experience

Challenge and inspire the team to elevate every aspect of the brick and mortar experience as brand and Omni channel capabilities expand. Translate good ideas into actionable concepts that can be shared.

• Change & Innovation

Take a forward-thinking approach to the customer experience, in-store creative marketing, merchandising, activations, and supporting store teams to drive sales and engage our customer.

 

Visual & Business Operations

• Manage Operational & Visual Execution

Collaborate with store team and key partners to lead timely and effective execution in all areas of store operations and visuals while assuming accountability for the store’s performance and profitability.

• Analyze the Business

Maximize store sales through a strong level of customer service, business and key metric analysis, and utilization of store resources.

• Inspire Independent Thinking

Effectively delegate and guide teams while at the same time allowing others the creativity to succeed by making strategic business decisions.

• Communication & Relationships

Provide Meaningful Feedback

Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards.

 

Communication & Collaboration

• Foster a culture of strong communication and teamwork to ensure a seamless balance of operational and visual priorities and facilitate problem solving.
• Encourage and demonstrate adaptability. Positively affect change and enable the team to successfully execute a shared vision.

 

Skills

Requirements

Key Partners

• Ability to drive business, specifically
• through strong visual presentation
• Exceptional leadership and decision-making skills
• Ability to thrive in a fast-paced, rapidly evolving environment

 

•  3+ years store visual merchandising and leadership experience
• Strong merchant skills and a history of
• delivering financial results
• Proven record of hiring and developing great talent

• Store Team
• District + Regional Team
• Brand Experience Team
• Store Operations

Reports To

Oversees

Special Requirements

• Store Brand Leader

• Members of the store team
• Display

• Ability to regularly work nights and weekends
• Occasional travel

 

We’ll want to learn more about you, so look out for an invite to complete a video interview as part of our application process!

 

Urban Outfitters, Inc. will make reasonable accommodations available for applicants with disabilities if required.  Please notify us if an accommodation is needed.