Urban Outfitters Store Detective - 526 Ave. Of The Americas, 14Th & 6Th, New York
TITLE: STORE DETECTIVE
REPORTS TO: Regional Loss Prevention Manager
OBJECTIVE: To maintain and assume total accountability for a safe work environment by protecting the assets of the Company.
JOB RESPONSIBILITIES:
- Detect and apprehend shoplifters through visual observation and EAS activations
- Process all apprehensions in accordance to company policy
- Identify and report indications of internal theft and/or policy violations to the direct supervisor
- Understand and adhere to all company policies and procedures
- Conduct employee check out in accordance to company policy
- Perform daily physical security checks and communicate with management team areas of opportunities that could prevent loss to the store
- Take an active role in identifying all forms shrinkage and help identify prevention solutions
JOB REQUIREMENTS:
- Must possess New York State Security Certificate, complete relevant security training as required by state law, take Pre-Employment Survey and pass comprehensive background check
- Must have 2+ years’ experience, with a successful apprehension track record, in a retail store environment
- Be able to work independently at all times
- Have open availability, including the flexibility to work evenings, weekends and holidays
- Possess good written and verbal communication skills
- Represent the company in court proceedings related to apprehensions
- Be willing and capable of handling and diffusing hostile situations
- Basic computer skills needed to process case reports
- Be able to stand and/or walk for long periods of time and perform duties in a fast paced retail environment
- Work productively within the store team and maintain and ensure professional through the entire store
- Have working knowledge of CCTV equipment
BENEFITS:
- Full-time position
- Salary is competitive and based on candidate’s experience
- Health, Dental and Vision
- 401K
- Vacation and Personal Time based on accrual and length of service
- Employee Discount