Urban Outfitters Security Guard - 98 N. 6Th., Space Ninety8, Williamsburg, Brooklyn
TITLE: SECURITY GUARD
REPORTS TO: Store Management
EXPERIENCE REQUIREMENT:
- 1-2 years experience within a retail security department
- Effective at fostering strong business partnerships
- Excellent communication and interpersonal skills
- High success rate in the detection and apprehension of shoplifters
- Bachelor`s degree recommended
- Must pass comprehensive background check
- An understanding of the Urban Outfitters culture and its appeal to the local market
JOB SKILLS:
VIBE:
- Deliver a positive, friendly experience by engaging the customer through conversation and service
- Provide a store experience that reflects the Company’s Mystery Shop standards
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
TEAMWORK AND COMMUNICATION:
- Work productively within the team
- Assist in the loss prevention training and development of the store staff
- Possess effective and positive communication skills in both written and verbal forms
- Actively participate in department and daily meetings
OPERATIONS:
- Partner with local store management to meet strategic loss prevention objectives
- Detect and apprehend shoplifters, processing and recovering Urban Outfitters merchandise
- Prepare case reports covering theft details
- Represent Company in court proceedings related to apprehensions
- Audit and ensure high execution of company security measures designed to control store and shrink
- Identify and report indications of internal theft
MERCHANDISING AND DISPLAY:
- Exhibit a familiarity with current product and trend awareness