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Urban Outfitters logo
Organization
Job Title
Urban Outfitters Sales Associate - 1013 Massachusetts St., Lawrence
Location
Lawrence, Kansas
Country
United States
Region
Midwest
Reference Number
55014
Position type
Permanent
Category
Retail
Job Function
Store - Associate

Urban Outfitters Sales Associate - 1013 Massachusetts St., Lawrence

UO Sales Associate 

 

Reports To: Store Management

 

Overview

The role of a Sales Associate at UO is to create an engaging shopping experience for our customers while working in a place where you can share your love for music, design and style and interact with people in a real and authentic way.

 

Experience + Qualifications

  • Deeply understands and loves the Urban Outfitters customer and brand
  • Builds relationships naturally, embraces individuality and diversity
  • Engages with social media across multiple platforms, connecting with others over shared passions
  • Knows what current trends and products inspire the UO customer
  • Eager to develop new skills and is responsive to feedback

 

Roles + Responsibilities

 

Customer Experience

  • Initiates conversation and interacts with the customer in an authentic, personalized way
  • Utilizes technology to enhance the customer’s experience
  • Shares advice, product knowledge and personal experiences to engage with the customer
  • Suggests alternate products, complementary pieces, outfitting tips, or styling ideas based on the customer’s personal style and interests

 

Communication + Collaboration

  • Exhibits a willingness to learn and adapt, maintaining an ongoing connection with the customer
  • Collaborates with management and peers, sharing good ideas with the team and actively participating in daily meetings, store projects and brand focuses
  • Contributes to the team by being positive, respectful and helpful to others

 

Merchandise + Product Knowledge

  • Knows what’s new and what’s selling well throughout the store and shares that knowledge with the customer
  • Well-informed on events and special offers in-store and online, providing customers with a seamless shopping experience
  • Maintains Urban Outfitters’ visual and display standards and ensures the selling floor is well-stocked

 

Business Acumen

  • Takes initiative in development of job skills and knowledge to drive store sales and achieve operational results
  • Assists in the completion of daily projects while keeping the focus on the customer experience
  • Demonstrates awareness and adheres to Loss Prevention, Inventory Control, safety standards, and all other Company policies and procedures 

 

During the hiring process, you might be asked to complete a video introduction, an opinion survey, or asked to join us at a UO Hiring Event.

 

Want to learn more about our brand and the amazing people that work at UO? Check out www.urbn.com!

 

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