Supply Chain, Operations and Business Analyst

About MTailor

MTailor sells men’s custom clothing (shirts, suits and jeans) by measuring you with your phone's camera. MTailor’s computer vision technology is 20% more accurate than a professional tailor. Custom shirts start at $69, custom suits at $499 and custom jeans at $79.

MTailor is the first easy and accessible way to experience the luxury of custom clothing. At the same price as many mainstream off-the-rack clothiers (e.g., J. Crew, Brooks Brothers, Ralph Lauren) and with the convenience of an app, you can get clothing made to fit you perfectly, instead of clothing made to fit someone else.

To help us innovate on price, speed of delivery, quality and new product development, we have established our own factory and operations in Dhaka, Bangladesh.

We are based in San Francisco and backed by some great investors, such as Khosla Ventures, Y Combinator, and some of Silicon Valley’s best angel investors.

Job Description

The Supply Chain, Operations and Business Analyst will report directly to the CEO and be the US point person on MTailor’s Bangladesh operations. You will be responsible for the factory’s daily operational execution and longer term decision-making, planning and implementation. You will combine heavy analytics with a strategy and operational mindset to hit daily production goals, hire for planned growth and develop new custom products. You will interact with the Bangladeshi team every single day from San Francisco.

Since custom clothing at scale is new and has a different structure vs. typical off-the-rack clothing, you will often have to think from first principles and design new procedures.

Responsibilities

• Own the daily relationship between the US team and the Bangladeshi team. This is mostly through Google Sheets, JIRA, WhatsApp and phone calls
• Define and implement daily and monthly analytics and metrics to serve business strategy
• Remotely monitor the daily operation of the Bangladesh Factory
  • Make sure they hit important metrics (e.g., output / day, cost / shirt)
  • Make sure inventory is correctly monitored
• Analyze historic trends and future expectations to handle Bangladeshi budgeting
• Drive their hiring needs and process
  • Screen and hire Bangladeshi managers
  • Make sure the factory is hiring production staff at the right pace for growth targets
• Direct fabric purchasing and planning
  • Analyze trends in sales to optimize variety and purchase amounts
  • Make decisions on fabric purchasing
• Implement optimization procedures to increase speed, drive costs down and maintain quality
• Guide the factory to hit growth as the business requires
• Travel to Bangladesh 3 – 5x / year
• Control the process for new product development (e.g., custom chinos, custom polos)
• Be ready for new projects as they arise

Experience

• 1 – 5 years’ professional experience. Prior clothing experience not required
• Distinguished in Microsoft Excel and / or Google Sheets
• Deeply numbers and mathematically oriented
• Strong organizational and operational skills
• Great communicator via phone and email
• Interest in combining analytics with operational and managerial tasks
• Interest in learning about all aspects of clothing product development and production

Benefits

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Potential for significant equity compensation.