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rag & bone logo
Organization
Job Title
STORE MANAGER - New York, NY
Location
New York City, New York
Zip/Postal Code
10001
Country
United States
Region
NY Metro
Reference Number
NYC / SM - StylCar
Category
Retail
Job Function
Store - Management

STORE MANAGER - New York, NY

STORE MANAGER - New York City, NY


rag & bone is seeking a Store Manager for one of our New York
City locations.


Responsibilities

• Ensure an elevated level of sales and services is practiced
by all associates. Lead by example

• Demonstrate product knowledge and ensure delivery of this
knowledge to staff

• Formally and informally conduct market research and
competitor analysis

• Ensure all employees provide excellent customer service and
experience at all times

• Coach and develop retail associates to meet store goals

• Ensure you are building a candidate pipeline via networking,
interviewing, etc.

• Lead the recruitment, onboarding, training and development
of all staff

• Directly responsible for the management and success of all
store employees

• Delegates appropriately to ensure efficiency of store
operations and to develop team members

• Resolves all HR and employee issues in a timely and
effective manner, partnering with HR and Area Manager when
necessary.

• Be intimately familiar and able to perform and train staff
on all store operations tasks from register to stock room.

• Solution oriented. Address problems proactively and with
potential solutions.

• Ensure all company policies, procedures, initiatives,
directives, are communicated and executed

• Work with the HR to process new hire paperwork, status
changes, departures and all other people admin processes

• Leads team through change and challenges

• Provides regular feedback, coaching and counseling on
performance

• Identifies, creates and manages the execution of all store
business plans that drive performance results and maximizes
business opportunities

• Monitors daily, weekly, and monthly sales goals of team
members

• Builds customer loyalty through in store experience

• Works closely with VM and buying teams to advise on product
assortment and displays based on customer demographics/market

• Knows and follows company policies and procedures including
store safety standards, back of house standards, stock, sales
and HR policies. Ensures team is educated on all and
managers are able to confidently speak to all.

• Represents the brand and ensures team members are embodying
the
brand spirit in all interactions with customers and peers.

• Responsible for success and results of all areas of the
business. Knows when to delegate and when to take ownership
and responsibility.

• Ensures store is operating in a fiscally responsible manner
and
with integrity

• Build and maintain good communication with members of
corporate
team

• Responsible for store schedule ensuring adequate floor
coverage
at all times

• Ensures cash handling and register procedures are maintained
and executed accurate at all times

• Ensures integrity of payroll procedures


Qualifications

• Minimum 5 years specialty retail experience with 5+ years in a
Store Management role

• Experience management a commissioned based environment

• Demonstrated ability to drive sales and grow business

• Demonstrated ability to motivate, lead and develop team

• Luxury or contemporary management experience preferred

• Proven experience leading a product and customer centric sales
environment

• Ability to prioritize and multitask

• Passion for customer service, selling

• Solution oriented. Ability to see and propose path to success
with minimal direction

• Strong business acumen and corporate exposure

TO APPLY:

Sorry, applications are not being accepted through
www.StyleCareers.com. Apply directly at our website using the
link below.
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