STORE MANAGER - Lancaster, PA

Job Type : Full Time

Career Level : Manager (Manager/Supervisor of Staff)

Education : High School or equivalent

Category : Retail

Job Description :

At Movado Group, we are committed to building the strongest
brands in the industry - and we are passionate about what we
do. Our people are fueled by a creative spirit and a drive for
excellence that are reflected in every aspect of our business.
We offer the watch industry a compelling strategic vision and
track record of sustained growth - and we offer our employees
unparalleled opportunities for career advancement. We invite
you to come share in our success.

We are currently seeking a dynamic individual to join the
Movado Company Store team as the Manager of our store located
at the Tanger Outlet Center at Mill Stream, in Lancaster, PA.

Roles and Responsibilities:

• Achieve financial objectives for the store—this includes
meeting or exceeding store sales goals and ensuring that
store expense budgets are met

• Set sales goals for all store associates and monitor their
performance against these goals

• Analyze store performance through the use of business
analytics and implement programs to enhance store
performance

• Recruit, hire, train, evaluate and counsel store employees
to ensure peak performance

• Schedule, organize and assign employees as well as follow up
on their work results to maximize store performance

• Maintain and enhance the performance of the staff through
continuous training and coaching

• Identify current and future customer requirements by
establishing rapport with potential and actual customers
and ensure that the store utilizes excellent CRM practices

• Regularly conduct performance evaluations and communicate
the appropriate employee improvement plans

• Resolve customer issues or complaints in a timely manner and
determine the optimal solutions that result in customer
satisfaction

• Ensure that all store employees maintain the store in
accordance with company standards

• Provide exceptional customer service and ensure that all
employees within the store also provide exceptional
customer service

• Conduct regular store meetings to keep staff informed of all
store and corporate issues

• Communicate, implement and manage store marketing and
merchandising programs

• Execute and monitor loss prevention and shrink programs in
accordance with corporate policies

• Oversee all store operational issues and administrative
duties and ensure the timely opening and closing of the
store

• Maintain the stability, security and reputation of the store
by complying with corporate, legal and security
requirements

• Regularly communicate and coordinate with the appropriate
corporate personnel in operations of the store


Job Requirements:

The ideal candidate will have at least 3 years of experience
as a Retail Manager, preferably in watch, jewelry, fashion,
accessories, specialty and/or luxury retail

• Solid sales background

• Open availability and flexibility to work according to needs
of the business and to ensure store objectives are met
(Flexible Schedule)

• Strong business acumen—use of business analytics

• Superior skills in managing employees with an ability to
develop and mentor as it relates to sales performance

• Excellent interpersonal and communication skills

• Intermediate computer skills

• Education: High School Diploma or equivalence experience


DIRECT APPLICANTS ONLY - NO AGENCIES

One of the world's premier watchmakers, Movado Group, Inc.
designs, manufactures and distributes watches from ten of the
most recognized and respected names in time: Movado, Concord,
Ebel and ESQ Movado along with our Coach, HUGO BOSS, Juicy
Couture, Lacoste, Scuderia Ferrari and Tommy Hilfiger licensed
watch brands.

Now is the perfect time to explore watch industry career
opportunities with us. Our employees enjoy a competitive
compensation and benefit package. Our people are the corner
stone of our business - we invite you to grow your career with
us.

Movado Group, Inc is an equal opportunity employer. It
prohibits discrimination based on age, color, disability,
marital or parental status, national origin, race, religion,
sex, sexual orientation, gender identity, veteran status or
any other legally protected status in accordance with
applicable federal, state and local laws



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