STORE MANAGER - Destin, FL

Job Description:

At Movado Group, we are committed to building the strongest brands in the industry - and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth - and we offer our employees
unparalleled opportunities for career advancement. We invite you to come share in our success.

We are currently seeking a dynamic individual to join the Movado Company Store team as the Manager of our store located at the Silver Sands Outlet at Destin, Florida.

Roles and Responsibilities:

• Achieve financial objectives for the store—this includes meeting or exceeding store sales goals and ensuring that store expense budgets are met

• Set sales goals for all store associates and monitor their performance against these goals

• Analyze store performance through the use of business analytics and implement programs to enhance store performance

• Recruit, hire, train, evaluate and counsel store employees to ensure peak performance

• Schedule, organize and assign employees as well as follow up on their work results to maximize store performance

• Maintain and enhance the performance of the staff through continuous training and coaching

• Identify current and future customer requirements by
establishing rapport with potential and actual customers and ensure that the store utilizes excellent CRM practices

• Regularly conduct performance evaluations and communicate the appropriate employee improvement plans

• Resolve customer issues or complaints in a timely manner and determine the optimal solutions that result in customer satisfaction

• Ensure that all store employees maintain the store in
accordance with company standards

• Provide exceptional customer service and ensure that all employees within the store also provide exceptional customer service

• Conduct regular store meetings to keep staff informed of all store and corporate issues

• Communicate, implement and manage store marketing and merchandising programs

• Execute and monitor loss prevention and shrink programs in accordance with corporate policies

• Oversee all store operational issues and administrative duties and ensure the timely opening and closing of the store

• Maintain the stability, security and reputation of the store
by complying with corporate, legal and security requirements

• Regularly communicate and coordinate with the appropriate corporate personnel in operations of the store

Job Requirements :

The ideal candidate will have at least 3 years of experience as a Retail Manager, preferably in watch, jewelry, fashion,accessories, specialty and/or luxury retail

• Solid sales background

• Open availability and flexibility to work according to needs of the business and to ensure store objectives are met (Flexible Schedule)

• Strong business acumen—use of business analytics

• Superior skills in managing employees with an ability to develop and mentor as it relates to sales performance

• Excellent interpersonal and communication skills

• Intermediate computer skills

• Education: High School Diploma or equivalence experience