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Organization
Job Title
STOCK ASSOCIATE - The Royal Poinciana Plaza
Location
Palm Beach , Florida
Country
United States
Region
Southeast
Position type
Permanent
Category
Retail
Job Function
Store - Associate

STOCK ASSOCIATE - The Royal Poinciana Plaza

OVERVIEW:

The Stock Associate is responsible for working as a member of
the store team to achieve store sales goals by processing all
inventory transactions accurately and quickly and helping
maintain a clean and organized stockroom and sales floor.

RESPONSIBILITIES:

Sales Generation:

• Stocks all selling areas and stockroom with merchandise

• Examines merchandise to identify items to be replenished
throughout the day

• Stays familiar with products, display guidelines and
merchandise information

• Supports store and associate sales productivity and customer
service by processing all inventory transactions accurately
and on a timely basis

Customer Service:

• Provide the highest level of customer service

• Build and maintain repeat clientele; utilize client book

• Resolve all client problems and complaints quickly and
effectively, ensuring client satisfaction

Operations:

• Maintains the stockroom, i.e. back stock, new production and
supplies for the whole store

• Processes all shipment accurately

• Monitors the amount of volume working with the allocation upon
the approval of store manager

• Plays a large part in Loss Prevention by making sure
everything is censored correctly

• Keep selling floor and merchandise neat, organized and stocked

• Understands back office operations and procedures ( i.e.:
receiving, transfers, damages, ics sheets, etc…) to keep the
store and company shrink to a minimum

• Participate in all relevant training and development seminars,
programs and meetings as directed by store management


QUALITIES:

• Customer Focus – Dedicated to meeting the expectations and
requirements of external and internal customers; acts with
the customer in mind, establishes and maintains effective
relationships with customers.

• Interpersonal Savvy – Relates to all types of people in an
appropriate and helpful manner; builds appropriate rapport
while building effective relationships.

• Integrity - Is a direct and truthful individual and doesn't
misrepresent him/herself.

• Drive for Results – Consistently challenges themself and
subordinates to meet goals.


QUALIFICATIONS / REQUIRED EXPERIENCE

• 1-2 years prior work experience in a retail environment

• Dynamic interpersonal and communications skills both verbal
and written

• Solid independent work ethic, exceptional time management
skills, and high level of ownership

EDUCATION / CERTIFICATIONS

• College Degree preferred


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