advertisement
Theory logo
Organization
Job Title
STOCK ASSOCIATE - River Oaks District - Houston, TX
Location
Houston, Texas
Zip/Postal Code
77098
Country
United States
Region
Midsouth
Position type
Permanent
Category
Retail
Job Function
Store - Associate
Experience level
Entry Level
Education level
Associate Degree

STOCK ASSOCIATE - River Oaks District - Houston, TX

OVERVIEW:

The Stock Associate is responsible for working as a member of the store team to achieve store sales goals by processing all inventory transactions accurately and quickly and helping maintain a clean and organized stockroom and sales floor.

RESPONSIBILITIES:

Sales Generation:

• Stocks all selling areas and stockroom with merchandise

• Examines merchandise to identify items to be replenished throughout the day

• Stays familiar with products, display guidelines and merchandise information

• Supports store and associate sales productivity and customer service by processing all inventory transactions accurately and on a timely basis

Customer Service:

• Provide the highest level of customer service

• Build and maintain repeat clientele; utilize client book

• Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

Operations:

• Maintains the stockroom, i.e. back stock, new production and supplies for the whole store

• Processes all shipment accurately

• Monitors the amount of volume working with the allocation upon the approval of store manager

• Plays a large part in Loss Prevention by making sure everything is censored correctly

• Keep selling floor and merchandise neat, organized and stocked

• Understands back office operations and procedures ( i.e.: receiving, transfers, damages, ics sheets, etc…) to keep the store and company shrink to a minimum

• Participate in all relevant training and development seminars, programs and meetings as directed by store management


QUALITIES:

• Customer Focus – Dedicated to meeting the expectations and requirements of external and internal customers; acts with the customer in mind, establishes and maintains effective relationships with customers.

• Interpersonal Savvy – Relates to all types of people in an appropriate and helpful manner; builds appropriate rapport while building effective relationships.

• Integrity - Is a direct and truthful individual and doesn't misrepresent him/herself.

• Drive for Results – Consistently challenges themself and subordinates to meet goals.


QUALIFICATIONS / REQUIRED EXPERIENCE

• 1-2 years prior work experience in a retail environment

• Dynamic interpersonal and communications skills both verbal and written

• Solid independent work ethic, exceptional time management skills, and high level of ownership

EDUCATION / CERTIFICATIONS

• College Degree preferred

advertisement
advertisement