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Longchamp USA, Inc. logo
Organization
Job Title
SHOWROOM ASSISTANT - Soho (PT or FT)
Location
New York, New York
Country
United States
Region
NY Metro
Position type
Permanent
Category
Retail
Job Function
Administrative / Clerical
Customer Serv / Order Entry
Sales / Lines Offered
Store - Associate
Education level
Bachelor's Degree

SHOWROOM ASSISTANT - Soho (PT or FT)

We are seeking a Showroom Assistant to join our Longchamp Team and operate out of our Soho Store at 132 Spring Street in downtown, New York City.  The Showroom Assistant ensures smooth functioning of the brand’s showroom at all times, working closely with the Wholesale and Visual Merchandising teams.  You will maintain the brand’s visual standards, manage sample inventory, and assist the sales team with preparation for seasonal market weeks and other tasks.  This position is a Full Time opportunity (40 Hours) consisting of 24 hours as our Showroom Assistant and an additional 16 hours as a Luxury Retail Sales Associate; however, we will also consider Part Time applicants (3-8 hr. days of your choice) if interested in less hours.  

  • Execute showroom administration
    • Answer all phones, fielding calls and inquiries as appropriate
    • Field all fax/scanning correspondence as appropriate
    • Order showroom supplies with approval of manager
    • Ensure all showroom equipment is functioning correctly and is repaired as needed
    • Execute UPS shipments and mailings
    • Coordinate the showroom calendar
    • Track all incoming requests from prospective clients for review by the sales team
  • Prepare showroom for the brand’s market weeks
    • Prepare all market collateral: price lists, product delivery schedules, etc.
    • Ensure all market collateral is available for each appointment: collection books, merchandising manuals, price lists, etc.
    • Order and coordinate any needed catering for market at the showroom
    • Work closely with Visual Merchandising to assist in showroom set-up for market
  • Assist in the showroom during the brand’s market weeks
  • Maintain showroom visual standards for product throughout the season
  • Assist the wholesale team with various projects
    • Create, print and send UPC books to major accounts
    • Keep price sheets updated and on-hand at all times
    • Revise other booklets or product information as needed
    • Print, collate, and ship training materials as requested by account executives
    • Sales support for our retail partners and local selling specialists as requested by manager, in particular around the holiday season on an occasional basis
    • Assist the sales team with weekly selling reports as work flow needs dictate
    • Assist the sales team to ensure that e-commerce standards are met online
    • Ability to help with other projects as needed/requested
  • Maintain sample inventory at the brand’s showroom
    • Complete inventory as needed
    • Coordinate sample requests with clients for photo shoots and other meetings
    • Unpack shipments, create product labels, prepare merchandise for the showroom, ticket product with updated pricing and ensure product is ready for display
    • Assist with sample sales for employees as needed
    • Work closely with Customer Service Manager to ensure samples are sent from production stock when necessary in order to fulfill photography requests for e-commerce clients