Shipping & Receiving Manager

Overview:

The Donna Karan Company LLC, one of the world's leading fashion design houses, seeks a Shipping & Receiving Manager to join the team!

Responsibilities:

Inventory:

• Ensure all incoming and outgoing stock and its accompanying paperwork is processed properly in a timely manner
• Ensure discrepancies are reported and resolved immediately
• Effectively use and provide training for all systems in relation to the shipping/receiving department
• Properly execute and maintain all paperwork and procedures relative to inventory control
• Maintain all shipping/receiving equipment and systems
• Effectively participate in the timely preparation and completion of all inventories
• Manage the inventory reconciliation process

Customer Service:

• Assist sales staff in retrieving merchandise from stock areas
• Ensure highest standards in the wrapping and packaging client merchandise
• Manage all aspects of the client delivery process (i.e. fed ex, messenger) to ensure client satisfaction
• Participate in the maintenance of all visual and merchandising standards and directives

Operations:

• Collaborate with and support Loss Prevention department in all areas of risk management, physical security, store controls, inventory management, inter-store communication and LP audits and procedures
• Support the visual, merchandising and operations of the store in regards to the movement of fixtures, furniture, merchandise, props, etc.
• Maintain and order all supplies necessary for department

Merchandise Maintenance:

• Maintain offsite in an efficient, clean, secure, organized and accessible fashion and communicate this method of organization to all associates
• Ensure proper handling and care of merchandise
• Ensure all merchandise is ticketed and sensored
• Participate in the maintenance of stock levels on the selling floor

Human Resources:

• Recruit, train, and develop staff that work in the offsite
• Ensure image and grooming standards are professional, reflective of the brand image, and adhered to at all times
• Continually evaluate the performance of the shipping receiving staff and provide constant feedback to improve results
• Assist in the recruitment, training and development of shipping staff
• Participate in staff meetings, training and seminars

Qualifications:

Work Experience: 2 years retail experience in the area of shipping/receiving

Special Skills: Computer literate