Shift Manager

SAVE THE DATE!!!

Belk will be exhibiting at the StyleCareers.com Fall Fashion Career Fair in New York.   

Face-to-face interviews will be held on Thursday, October 26th, 2017 at Penn Plaza Pavilion from  2pm to 7pm.  Visit http://stylecareers.com/career-fair for more details.

Position Summary:

The Shift Manager/Production Manager is responsible for the day to day management of production functions, operational performance metrics and customer service deliverables during a specified shift at either a retail distribution center or fulfillment center.  The Shift Manager drives productivity through management of their production team, made up of multiple supervisors and numerous hourly associates.

·        Manage the performance of multiple production functions at your assigned location

 oDistribution Centers Production Manager is responsible for the production functions included below:

§Inbound - inbound processing and sorting cartons, coordinating inbound parcel deliveries and recycling loads

·   Maintain accurate records of processed goods, trailers and associate productivity. Prepare daily reports of these metrics for the management team

·   Manage a highly efficient inbound process to ensure consistent flow of merchandise within the facility

·   Ensure minimum receiving backlog is maintained at all times; proactively plan for and respond to seasonal shifts in receipt flow in partnership with the wave planning department 

§Outbound – maximizing loads, carton audit, coordinating store delivers.

·   Manage a highly efficient outbound process to maximize flow and productivity

·   Provide oversight to the store delivery process – ensuring that high standards for carton loading to promote optimal store receipt of goods

·   Oversee an effective audit process designed to drive manifest accuracy 

§Value Added Services & Secondary production functions – recycling, incoming/outgoing parcel delivery scheduling, and make ready/audit functions

·   Manage a highly efficient Value-Added Services team to inspect and audit inbound goods and further prepare goods for stores 

·        Manage implementation of policies/procedures designed to maintain a safe and secure environment, with an emphasis on quality control, safe practices, strict delivery goals and customer service.

·        Set daily/shift specific goals that reflect the overall objectives and Service Level Agreements (SLAs) committed to by the greater distribution/fulfillment network

·        Oversee and support a team of production supervisors, leads and associates tasked with executing specific production functions; partnering with management and contracted staffing providers to determine and implement optimal staffing mix for applicable departments

·        Partner with other area leaders to ensure a smooth flow of merchandise through the production work stream.

·        Seek continuous improvement opportunities by encouraging and collecting feedback designed to lead to process analysis and improvement; strive for peak operational efficiency within area of responsibility

·        Serve as the primary liaison for members of the support teams; work in partnership to manage execution of support-related tasks (training, safety awareness, production planning) for the manager’s shift/area of responsibility

Requirements/Qualifications:

Education, Training, and/or Certifications: 

Minimum Required:

• High School and/or equivalent years of experience
• Specific Degree: N/A
• Specific Certifications: N/A
• Specific Training: N/A

Preferred:

• Bachelors degree and/or equivalent years of experience

• Specific Degree: Engineering, Logistics/Supply Chain Management, Business, Accounting, Retail Marketing, Retail Planning, or equivalent
• Specific Certifications: Click here to enter text.
• Specific Training: Click here to enter text.

Experience:

Minimum Required: 

• 2 or more years of applicable experience

• Specific work or project experience: 2 or more years in one or more of merchandise fulfillment, cross-dock, retail management and/or supply chain experience as an operator with a career path showing increasing responsibility, including managing multiple direct reports
• Industry experience: Warehouse, Manufacturing, Engineering, Retail Management.
  

Preferred:

• 4 or more years of applicable experience
• Specific work or project experience: Experience managing exempt reports; managing projects; working with specialized computer software including (but not limited to) Warehouse Management System, Item Database, Yard Management System, Sustainability, etc.
• Industry experience: Supply Chain, Logistics, eCommerce Fulfillment, Parcel

Knowledge, Skills, and Abilities:

Minimum Required:

• Effective time management in order to meet dynamic goals and deadlines
• Excellent critical thinking and problem-solving skills
• Strong organizational, planning, and communication abilities
• Enthusiastic team leader; efficient delegator that takes a collaborative approach
• Some occasional travel required
• Operate standard business equipment, including PC, phone, calculator, etc.
• Operate specialized computer hardware and software including (but not limited to) Warehouse Management System, Item Database, Yard Management System, etc.
• Ability to read and understand policies/procedures and communicate them to employees
• Ability to work a flexible schedule, dictated by dynamic business needs
• Ability to speak and understand English

 Preferred:

Strong background in Microsoft Office business software.

The above statements are intended to describe the general nature and level of work being performed by the incumbent assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures.