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Lord & Taylor logo
Organization
Job Title
Sample Assistant - Lord & Taylor
Location
Wilkes Barre, Pennsylvania
Country
United States
Region
Northeast
Reference Number
170007M8
Position type
Permanent
Category
Apparel
Job Function
Product Management
Samples / Alterations
Education level
Bachelor's Degree

Sample Assistant - Lord & Taylor

Job Description

Lord & Taylor adds hundreds of new items onto the website each week and the Sample Assistants are foundation that keeps this pipeline organized. The Sample Assistant is responsible for the organization and inspection of product samples and tracking the shoot lifecycle of the product.

 

Primary Goals

  • Responsible for the physical organization of the sample closet including organizing samples by turn-in schedule or any other configuration as directed by the Turn-In Manager
  • Track the whereabouts of samples - check items in when arriving at studio, check products out for photo shoots, check back in after shoot
  • Check the accuracy and quality of samples from vendors; track and report issues to Product Coordinators
  • Complete incomplete copy sheets with information from the sample
  • Manage sample logistics (pack, unpack, send back to vendor, track)
  • Prep samples for turn-in meeting (e.g. steam, tag)

Secondary Goals

  • Assist Turn-In Manager with ad hoc projects
  • Responsible for the physical organization of the sample closet including organizing samples by turn-in schedule or any other configuration as directed by the Turn-In Manager
  • Track the whereabouts of samples - check items in when arriving at studio, check products out for photo shoots, check back in after shoot
  • Fill in incomplete areas in the product copy sheet by getting information off the physical sample; check copy sheets into the tracking system
  • Check sample against ordered item to make sure it is the same and free of defects; report any item issues to the Product Coordinators and Merchandising Assistants; track item issues by vendor and provide report to Turn-In manager on a quarterly basis
  • Pack / unpack samples
  • Mail samples back to vendors and provide tracking information as needed
  • Keep samples clean/steamed/tagged
  • Prep samples for turn-in meetings
  • Assist in the transport of samples to the corporate office when needed
  • Support the Turn-In Manager as needed on ad hoc projects
  • Entry-level position but must demonstrate a strong passion for retail
  • Strong organizational skills and passion for documentation and process
  • Keen eye for details
  • Competent with MS Word and Excel
  • Team player with self-confidence, assertiveness and personal motivation
  • Ability to multi-task / manage multiple projects with concurrent deadlines
  • Ability to respond positively and act with a sense of urgency to challenging work and deadlines
  • Positive attitude can manage the repetitive nature of the role
  • Work as an integral part of a talented team in a fast-paced, proactive environment
  • Collegial / partnership approach
  • A passion for product, and crucially for always exceeding internal and external customer expectations

Qualifications

  • BA/BS
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