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Organization
Confidential
Job Title
SALES SUPERVISOR - National Harbor, MD
Location
National Harbor, Maryland
Zip/Postal Code
Confidential
Country
United States
Region
Northeast
Reference Number
National Harbor / SS - StylCar
Position type
Permanent
Category
Retail
Job Function
Store - Management
Experience level
Entry Level

SALES SUPERVISOR - National Harbor, MD

RESPONSIBILITIES to include, but not limited to:

Sales Generation

• Meet personal and store sales goals

• Utilize elevated levels of sales and client service to
maximize sales performance

• Continuously motivate sales staff to meet assigned sale and
productivity goals

• Support the development of associates’ sales techniques,
ensuring elevated level of service to maximize sales

• Demonstrate an in-depth knowledge of the merchandise

• Comply with all sales related policies and procedures

• Maintain a keen interest in the fashion industry and market
trends

• Demonstrate sales leadership for staff by playing an active
role on the selling floor

• Assist manager in developing events/incentives that will
continue to grow customer base, with particular emphasis on
building local market

• Ability to allocate time and execute multiple tasks
efficiently

Customer Service

• Provide the highest level of customer service

• Build and maintain repeat clientele; utilize client book

• Resolve all client problems and complaints quickly and
effectively, ensuring client satisfaction

• Ensure staff maintains constant client communication through
utilizing their client books

• Assist sales associates with various customer service issues
i.e. dissatisfied customers, returns, defective merchandise


REQUIREMENTS & QUALIFICATIONS:

• Associate’s or Bachelor’s degree a plus

• 1-2 years management experience with a luxury retailer; 3+
years sales experience

• A keen sense of current fashion trends

• Excellent communication and customer service skills

• Proficient computer skills, ie: word, excel, outlook

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