rag & bone logo
Job Title
SALES ASSOCIATE - (Full-Time and Part-Time) – New York City, NY
New York City, New York
Zip/Postal Code
United States
NY Metro
Reference Number
NYC / SA - StylCar
Position type
Job Function
Store - Associate

SALES ASSOCIATE - (Full-Time and Part-Time) – New York City, NY

rag & bone is currently seeking full-time and part-time Sales Associates to join our NYC team.

Sales Associates are integral to the success of the store environment. The ideal candidate possesses a skill set that allows them to anticipate the needs of both their clients and team in order to drive sales and create a consistent and high quality in-store experience.

Key Roles and Responsibilities

Customer and Brand Experience

• Support a best in class level of customer service through extensive product knowledge, strong selling skills, and authentic clienteling

• Consistently meet sales and Key Performance metrics as established by Store Management

• Take ownership for the customer experience in your store by providing customized and personal relationships with each customer/client

• Understand and exemplify the rag and bone brand philosophy and lifestyle

• Emulate the brand aesthetic and embody and strong sense of fashion

• Maintain a one company/one experience perspective in all customer service interactions

• Provide assistance with floor sets, window changes and other merchandising expectations where necessary

Maintain Operational Excellence

Policy and Procedure

• Maintain a knowledge and understanding of all Policy and Procedure

• Adhere to all policies and procedures as outlines by the organization

Stock/Inventory Management

• Contribute to the achievement of low inventory shrink and high inventory accuracy by ensuring consistent execution at all inventory touchpoints

IT Systems

• Accurately process Point of Sale transactions

Personal Excellence

• Consistently act within the core values of rag & bone

• Appropriately manage conflict with all members of the team and take ownership of your contribution to the overall team

• Contribute to a positive, fun, professional, productive, and team oriented store atmosphere

• Contribute to and support company and management initiatives as needed

• Identify opportunities to support the team in delivering best in class customer service

• Ability to receive feedback from management and peers


• Previous experience in contemporary or luxury fashion sales/clienteling preferred

• Ability to lift at least 30lbs, carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach, and bend

• Availability to work per the needs of the business