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Job Title
RECEPTIONIST, GUCCI - Beverly Hills Flagship
Los Angeles, California
United States
Southern California
Reference Number
Position type
Job Function
Administrative / Clerical
Customer Serv / Order Entry

RECEPTIONIST, GUCCI - Beverly Hills Flagship


Education: High School or equivalent

Minimum experience: 2-3 years

Dates: From 09-11-2017


Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world's most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.

Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

For further information about Gucci, visit


Role Mission

The Receptionist Associate is responsible for the coordination and facilitation of all incoming calls to the switchboard. He/she will provide, as well as serving as a “Gucci Ambassador” by promoting the philosophy and values of the brand. Passion for the brand is conveyed through creating a branded, luxury client experience.

Key Accountabilities

- Answer all incoming calls in a timely fashion and direct calls to their appropriate and specific department. Will transfer a caller to an associate's voice mailbox when associate is unavailable.

- Takes and retrieves messages for various personnel

- Provides callers with information such as company address, directions to the company location, and other related information

- Receives sorts and forwards incoming and outgoing mail

- Maintains and updates schedule for daily meetings

- Assists in ordering, receiving, stocking and distribution of office supplies

- Welcomes and directs visitors to the company

- Handle a multi-line switchboard

- Assist in preparing monthly reconciliation reports

- Assists with other related clerical duties such as photocopying, faxing, filing and collating

- Assists with incoming charge sends and ensure that they are processed in a timely manner

- Assist in verifying phone orders for all associates

- Verify inventory of items for clients using JDA

- Organize, co-ordinate meetings, in the conference room

- Monitor and maintain office equipment

- Tidy and maintain the reception area


Job Requirements

- High School Diploma

- Two years of administrative experience working in a luxury brand

- Flexible Schedule, able to work retail hours that include nights and weekends

- Handle a multi-line switchboard

- Ability to lift files, and bend or stand as necessary

- Be able to communicate effectively oral and written

- Verbal and written communication skills

- Able to type at least 40 wpm

- Familiar with Outlook, Excel, Word

- Able to communicate in one additional language along with English is strongly preferred EOE M/D/F/V