Part Time Sales Associate
Overview:
The Donna Karan Company LLC, one of the world's leading fashion design houses, seeks a Sales Associate to join the team!
Responsibilities:
Sales Generation
- Meet sales goals
- Utilize the "7 Steps of Selling" to maximize sales performance
- Demonstrate an in-depth knowledge of the merchandise
- After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
- Comply with all sales related policies and procedures
- Maintain a keen interest in the fashion industry and market trends
Customer Service
- Provide the highest level of customer service, utilizing the "7 Steps of Selling"
- Build and maintain repeat clientele; utilize client book
- Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
Operations
- Keep selling floor and merchandise neat, organized and stocked
- Assist in the maintenance of all inventories in the stockroom and on the selling floor
- Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/receiving related paperwork
- Participate in bi-annual inventories
- Comply with all Point-of-Sale policies and procedures
- Properly execute all relevant register functions
- Ensure image and grooming standards are professional and reflective of the brand image, at all times
- Adhere to work schedule, inclusive of time and attendance
Qualifications:
- Previous retail customer service experience preferred
- Excellent communication and customer service skills