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The Donna Karan Company LLC. logo
Job Title
PART TIME SALES ASSOCIATE - Aurora, IL
Location
Aurora, Illinois
Country
United States
Region
Midwest
Reference Number
6109
Position type
Permanent
Category
Retail
Job Function
Store - Associate
Experience level
Entry Level

PART TIME SALES ASSOCIATE - Aurora, IL

 The Donna Karan Company LLC, one of the world's leading fashion design houses, seeks a Sales Associate to join the team!

Responsibilities:

Sales Generation

• Meet sales goals

• Utilize the "7 Steps of Selling" to maximize sales performance

• Demonstrate an in-depth knowledge of the merchandise

• After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction

• Comply with all sales related policies and procedures

• Maintain a keen interest in the fashion industry and market trends

Customer Service

• Provide the highest level of customer service, utilizing the "7 Steps of Selling"

• Build and maintain repeat clientele; utilize client book

• Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

Operations

• Keep selling floor and merchandise neat, organized and stocked

• Assist in the maintenance of all inventories in the stockroom and on the selling floor

• Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/receiving related paperwork

• Participate in bi-annual inventories

• Comply with all Point-of-Sale policies and procedures

• Properly execute all relevant register functions

• Ensure image and grooming standards are professional and reflective of the brand image, at all times

• Adhere to work schedule, inclusive of time and attendance


Qualifications:

• Previous retail customer service experience preferred

• Excellent communication and customer service skills