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Club Monaco logo
Organization
Job Title
FULL-TIME KEYHOLDER, NATICK- CLUB MONACO
Location
Natick, Massachusetts
Zip/Postal Code
01760
Country
United States
Region
Northeast
Reference Number
20896
Position type
Permanent
Category
Retail
Job Function
Store - Associate

FULL-TIME KEYHOLDER, NATICK- CLUB MONACO

Club Monaco is an international brand that designs and creates
modern yet timeless clothing and accessories for women and
men. Since its first store opened in Toronto in 1985, Club
Monaco has been recognized by fashion influencers for its
thoughtfully designed, purposeful collections featuring
relevant, wearable pieces, fine fabrics and exceptional fits.
In 1999, Club Monaco became a subsidiary of the Polo Ralph
Lauren Corporation.

OVERVIEW

Develop professional skills that will contribute to the
successful financial growth of the company. Develop skills
and be responsible for supporting the goals of the company and
individual store. Participate in the company’s customer
service expectations, operational and loss prevention
procedures, and human resource process. Assist Managers with
their responsibilities in order to meet the standards and
expectations of their roles. Assist in training of new sales
associates. Learn to execute the responsibilities of this job
description, including merchandising, inventory or project
related functions.


RESPONSIBILITIES

• Help achieve client relation goals in order to drive sales
and maintain customer focus

• Protect the customer experience in all areas

• Assist in training new associates on product knowledge for
staff

• Ensure compliance with all policies and procedures

• Ensure daily monitoring and execution of sales

• Execute and communicate product moves and markdowns

• Responsible for all opening/closing procedures of the store
on all designated shifts as per the store hours of
operation

• Supervise sales floor and provide direct supervision for an
abbreviated period of time in the absence of a store
manager on the floor

• 50% of the Key holder’s time is spent on daily
responsibilities that are non-supervisory in nature

• Key Holders will be able to process returns, but cannot
execute employee purchases


SKILLS AND REQUIREMENTS

• Must have a minimum of 1 year of retail experience

• Excellent interpersonal skills supporting a team environment

• Excellent English communication - verbal and written

• Excellent time management/project skills

• Background in men's selling

• Strong planning and organizational skills with a sense of
priority for deadlines and attention to detail

• Ability to recognize and react to changing work demands

• Comfortable and confident in making effective autonomous
(and group) decisions in a timely manner

• Goal oriented: ability to stay focused on creating winning
results

• Dedicated to high levels of Customer Service and Sales
Productivity

• On the job special projects that have developed depth of
related experience an asset

Physical Demands:

• Hours/days of work can be varied due to the demands of the
business

• Must be able to work shift standing and walking and able to
lift approx 20 lbs.

• Must be able to pack, unpack and move stock when supporting
in receiving / stocking store functions.

Club Monaco is a dynamic, rapidly growing retail brand that
continues to offer modern style and a unique voice within the
fashion and retail industries. Headquartered in New York City’s
Chelsea Gallery district, Club Monaco can be found in over 140
locations worldwide with stores in the United States, London,
Paris, Sweden, Canada, Hong Kong, Seoul, Beijing, and Macau.

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