OPERATIONS MANAGER, Gucci - Vacaville Outlet

Company:

Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world's most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.

Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

For further information about Gucci, visit www.gucci.com 

Position:

Role Mission

The Operations Manager will serve as a “Gucci Ambassador” by promoting the philosophy and values of the brand.

Key Accountabilities

Operations

- Control workflow through successful planning and delegation.

- Maintain thorough understanding and enforce all policies and procedures. Ensure team adherence to all company operating, HR, and security procedures.

- Ensure the maintenance of inventory accuracy and set up quantitative targets related to inventory control.

- Provide consistent on-time reporting, to include Consolidations, Cycle Counts, Negative on Hand, Monthly Reconciliation, HR Paperwork, etc.

- Administer cycle counts based on schedule given by Corporate, as well as random cycle counts on best sellers.

- Report discrepancies in a timely manner.

- Ensure all paperwork needed to complete the monthly reconciliation are filed and ready for reconciliation.

- Ensure that the reconciliation is submitted as requested monthly reconciliation is submitted in a timely manner.

- Monitor supplies and reduce costs and shipping expenses.

- Identify store maintenance topics and working closely with Corporate to report, catalogue, prioritize, and resolve areas that impact store structural function and store image.

- Provide timely communication between, store line, Corporate, and vendors to address problematic areas in an efficient and impactful manner.

Sales

- Process Charge Sends. Ensure that there is a system where all charge sends are immediately processed to help generate sales.

People Development

- Identify training needs and ensure necessary tools are provided and monitor the usage of these tools.

- Utilize your monthly one-on-one meetings to discuss development and growth opportunities to improve performance.

- Promote the Brand Image by ensuring all associates are aligned with company policies.

- Utilize Talent Mapping in order to build and develop your internal associates for growth.

Profile:

Job Requirements

- Minimum of 3-5 years of operations management experience in retail, luxury retail, or service related industry

- Bachelor's Degree is preferred

- Ability to drive positive customer experiences that build loyalty and deliver measurable results

- Proven ability to drive results and to manage teams

- Ability to build, execute and follow the Company strategy

- Commercial awareness and strong business acumen

- Ability to manage multiple tasks in a fast paced environment

- Team-player mentality with the strong written and verbal communication skills

- Proficiency with  Microsoft Office software  including Word, Excel, PowerPoint, Outlook

- Strong  verbal and written communication skills and excellent organizational skills

- Flexibility to work a retail schedule which will include evenings, weekends, and holidays

EOE M/D/F/V