Reporting Relationships: Manager Marketing Operations
Company Description
Hudson’s Bay Company is one of the fastest-growing department store retailers in the world. In North America, HBC’s leading banners include Hudson’s Bay, Lord & Taylor, Saks Fifth Avenue, Gilt, Saks OFF 5TH, Find @ Lord & Taylor, and Home Outfitters. In Europe, HBC’s banners include GALERIA Kaufhof (the largest department store group in Germany), Galeria INNO (Belgium’s only department store group), and Sportarena. At HBC we are a company of adventurers who explore uncharted territory, challenge convention, and work with imagination and fun.
Major Responsibilities
The primary responsibility of the marketing coordinator will be to support sales operations and communications within the Marketing department, including analyzing key business metrics, updating daily reporting, and supporting with operations team project management. The Marketing Coordinator must be a self-starter, work independently to meet deadlines, and take ownership of projects with a willingness to learn all platforms and programs.
In this role, the Marketing Coordinator must develop and foster relationships within the Marketing department, maintain a high level of professionalism, personal standards, and appearance. The highest level of confidentiality is required in the role.
Role responsibilities include:
1. Assist with scheduling/trafficking media materials
2. Invoice reconciliation for department
3. Ad tracking of competition
4. Manage meetings and conference room scheduling for team
5. File and maintain all paperwork confidentially
6. Manage creative brief process – schedule, recap, update
7. Assist with presentations and preparations for meetings
8. Assist creative services in recap and meeting preparation
9. Assist production in trafficking signoffs/approval
10. Troubleshoot issues as necessary
11. Track vacation and sick days for the department
12. Extensive booking of travel arrangements including – flights, hotels, cars, reservations, etc.
13. Expense reporting and reimbursement
Qualifications
Personal Characteristics
• Ability to work in a professional, fast-paced environment and be willing to deal with shifting priorities.
• Must possess a positive, solution-oriented and customer-focused attitude
• Ability to handle sensitive and confidential information appropriately
• Strong Verbal and written communication skills
• Highly organized and detail oriented with ability to prioritize and multi-task
• Must have the ability to quickly learn systems, process, and procedures
• Excellent interpersonal skills with capability and desire to work within a collaborative team
• Must be resourceful and hold strong problem-solving capabilities
• Excellent Microsoft Office (Word, PowerPoint, Excel, Outlook) and computer skills
Professional Qualifications
• Bachelor’s Degree from an accredited four-year college or university (preferably in Marketing, Retail, or Business Management)
• Minimum of 2 years of experience in Marketing, Agency and/or Retail Industry
Travel
Office environment, 0% of Travel