Manager, Human Resources

Location: New York City

Reporting Relationship: The Manager, Human Resources is a key role within Human Resources reporting to the Director, Human Resources.

Company Description:

Hudson’s Bay Company is one of the fastest-growing department store retailers in the world.  In North America, HBC’s leading banners include Hudson’s Bay, Lord & Taylor, Saks Fifth Avenue, Gilt, Saks OFF 5TH, Find @ Lord & Taylor, and Home Outfitters. In Europe, HBC’s banners include GALERIA Kaufhof (the largest department store group in Germany), Galeria INNO (Belgium’s only department store group), and Sportarena. At HBC we are a company of adventurers who explore uncharted territory, challenge convention, and work with imagination and fun.

Major Responsibilities:

The Manager, Human Resources will support the HBC Technology team.  In this role, the Manager, Human Resources will be responsible for serving all of the team’s human resources needs: organization design, learning and development, employee relations, talent management, change management and compensation.  The successful candidate will also serve as a forward-thinking leader, responsible for identifying, developing and implementing key human resources initiatives that will substantially enhance the success of our business. 

The Manager, Human Resources will demonstrate sound moral character and judgment: decisions come from a fact-based and informed position. S/he will possess outstanding skills of influence and diplomacy and shall be challenging, provocative, courageous and inspiring.  Key to success in this role is an eye for innovation and an adaptable and nimble approach.

Role Responsibilities include:

• Actively pursue knowledge of retail business practices, policies, organization structure, roles and responsibilities to better understand the business.
• Guide management through organizational development and change management initiatives including organization design, evolution, development, restructuring, etc.
• Be available and responsive; provide customer service in a timely and efficient manner.
• Identify strategic initiatives and partner on the design and execution of solutions.
• Build relationships with staff at all levels; assure that new recruits integrate effectively into the organization.
• Ensure top-level strategy is integrated into line-level actions through innovative learning and development opportunities.
• Diagnose opportunities for learning and development programs; develop and facilitate organization-specific training sessions; assess training effectiveness through evaluations.
• Partner with management to resolve employee relation issues; provide coaching and counseling to management and staff; collaborate with legal counsel on issues as appropriate.
• Support the talent review process to ensure consistent and fair decisions are made in regards to compensation; provide training and counseling on the overall talent process.
• Provide coaching to all areas of the organization regarding compensation strategy, levels and market data.
• Recruit for critical positions and manage overall headcount and staffing plans.

Qualifications

• Bachelor’s degree and 5 to 7 years of Human Resources experience in a creative, retail, or brand-focused environment.
• Previous HR Generalist experience (employee relations, compensation, training and development, coaching/counseling, change management, recruiting etc.).
• Demonstrated business acumen: intellectually curious about organizational systems and structures, cutting edge business strategies, and informed about emerging industry trends.
• Verifiable track record of success partnering with senior leaders, serving as a credible and trusted resource.
• Demonstrated strategic thinking: able to envision, distill, communicate, develop and implement short and long-term human resource/change management initiatives.
• Outstanding interpersonal skills; demonstrated influence and diplomacy at all levels.
• Self directed with a passion for delivering results.
• Technologically astute with strong computer proficiency: Word, Excel, Power Point web browsers and tools.
• Strong project management skills with the ability to prioritize in a fast-paced environment.
• Flexible and adaptable to changing business requirements.
• Creative problem-solving abilities.
• Effective in dealing with ambiguity.
• Unwavering commitment to service and quality.