Manager, Change Communications - SAP - PVH Corp.
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Manager, Change Communications - SAP - PVH Corp.
The Senior Manager - Change Communication & Organizational Effectiveness (OE) is responsible for developing and successfully implementing change management internal communications and supporting the organizational effectiveness practice at PVH.
Reporting into the VP of Change Management & OE, the position will interface with different levels of the organization to focus on the people side of change, including changes to business processes, roles/responsibilities and identify communication opportunities to support employees through transitions.
RESPONSIBILITIES/:
- Develop and implement effective communication strategies to improve employee engagement and increase awareness and adoption of initiatives, specifically for our SAP implementation
- Manage communications during all stages of the initiative deployment process to provide consistent and effective communication to various stakeholder groups
- Help develop strategic internal messaging for issues important to senior leadership and project sponsors
- Work with the VP and Director of Change Management & OE to manage large-scale initiative communications and change management
- Engage and support Learning & Development strategies and deliver content, as necessary
- Cultivate collaborative relationships with stakeholders within all organizational levels, building trust and gaining credibility to achieve goals
- Serve as an integral part of the Change Management & OE team that manages detailed communications plans to meet the objectives, schedules and budgets for initiative implementations, organizational strategies and messages, and ongoing
- Provide leadership and support to the business and team to ensure understanding of the interdependencies in the delivery of communications and collaboration with other cross-functional teams
- Problem solve, adjust priorities, tasks and resources to ensure plans stays on track
- Identify, escalate and resolve issues critical to project success
- Work autonomously but with close alignment with Project Team
- Supporting our organizational effectiveness practice and projects, as necessary (areas of organizational design, process improvement and facilitation
EXPERIENCE:
- 5+ years’ experience in change management, communications or in organizational effectiveness
- Knowledge of change management principles and tools to support the people side of organizational change
- Experience supporting different types of projects from system implementations, operating models to reorganizations
- Strong communications and writing competency a must (writing sample will be requested)
- Proven experience creating and implementation communications across all levels of an organization
EDUCATION: Bachelor’s Degree, minimum, required
SKILLS:
- Strong and excellent writing skills required
- Ability to clearly articulate process (visually and verbally) for variety of audiences
- Excellent active listening skills
- Strong ability to influence and lead without authority
- Flexible and adaptable; able to work in constantly changing situations
- Ability to filter opinions; does not reflexively react to all direction
- Understands and manages challenges that arise, including escalating issues appropriately
- Can create concise and appropriate communications for various levels of the organization
It is the policy of PVH Corp. to ensure equal employment opportunities to all qualified persons without regard to race, gender, religion, age, national origin, citizenship status, disability, qualified veteran status, marital status, or sexual orientation.