HR Business Partner- Retail
Company Overview
SMCP North America, business unit of SMCP Group, lead the development of Parisian brands Sandro and Maje in North America. It directly operates 129 points of sales in the US and Canada, and gathers about 450 staff.
With three distinct contemporary Parisian fashion brands, SMCP is a global leading company in the accessible luxury sector. The Group operates 1,176 points of sales and its brands are present in 35 countries worldwide as of June 2016. Evelyne Chetrite and Judith Milgrom founded Sandro and Maje in Paris, in 1984 and 1998 respectively and continue to provide creative direction for the brands. Claudie Pierlot was also founded in 1984 by Madame Claudie Pierlot, and acquired by the Group in 2009.
Job description
The HR Business Partner - Retail is responsible for supporting our retail managers with a focus on performance management, employee relations and best practices training along with the performance of HR projects on an ongoing basis.
Job responsibilities include but are not limited to the following:
Performance Management & Talent Development
• Provide ongoing and proactive coaching to managers and employees
• Support managers in thinking through individual performance improvement and development plans
Employee Relations
• Provide best-practice training to managers on how to navigate employee relations issues and apply progressive disciplinary process consistently and fairly
• Support the drafting of documentation including but not limited to employee warnings
• Conduct independent investigations as needed
• Escalate issues in a timely manner in order to facilitate resolution
Recruitment & Onboarding/Offboarding
• Partner with Talent Acquisition to initiate job search and participate in recruitment process
• Partner with hiring manger and HR management to determine compensation offers and obtain necessary approvals from senior management
• Work with hiring manager and HR Coordinator to ensure smooth onboarding experience
• Work with business partners & Training Manager to improve overall efficiency related to onboarding of retail employees
• Conduct Exit Interviews, administer exit surveys, compile responses and report on trends in order to determine action plans
Training
• Support HR Training for field management including HR Operations, Progressive Discipline, Annual Development Assessment training as needed
• Identify trends in training needs and work with management team to develop training materials
General HR Support
• Provide general administrative support to Director, HR, particularly with processing transactions in UltiPro and coordinating with HR Coordinator
• Act as primary point of contact with Retail Operations team
• Partner with Manager, HR Operations & Rewards to ensure compliance with all applicable federal, state and local employment laws and regulations
• Perform projects as needed or requested
Profile
Education/Experience:
• 2+ years experience in human resources in a high volume retail environment
• Bachelor’s degree in human resources, psychology, business or related field
• Experience in HRIS systems; UltiPro preferred
• Computer literate; learn and utilize various software packages.
Special Skills:
• Foreign Languages a plus
Personal Characteristics:
• Action oriented; drive for results
• Service orientation and customer focus
• Social perceptiveness
• Problem-solver
• Strong oral and written communication skills