Maje logo
Job Title
FT SALES SUPERVISOR - Bal Harbour, Miami, FL
Miami, Florida
United States
Position type
Job Function
Store - Management
Experience level
Entry Level

FT SALES SUPERVISOR - Bal Harbour, Miami, FL


Company Overview

Founded in 1998, Maje is the chic Parisian label from designer Judith Milgrom. Maje stands for the initials of Judith's loved ones and was created for a woman who is a lover of glamorous and feminine fashion. Judith is a heroine, a woman of action and ambition, but above all, a designer who knows that behind each of her creations lies a woman. The Maje wardrobe, inspired by her determination, blends the classic and the original with a focus on glamorous pieces and sharp details. The Maje spirit is a resolutely feminine silhouette, both simple and bold. Maje is a beautiful story, an eclectic wardrobe mirroring the image of its creator's passion and effervescence. Today, Maje has over 170 locations worldwide, including 48 points of sale in North America. Along with Sandro and Claudie Pierlot, Maje is part of the SMCP group, a leading company in the accessible luxury sector that directly operates 1.000 doors in 35 countries worldwide, directly or through partnerships. Kohlberg Kravis Roberts & Co. (KKR) acquired a majority stake of Group SMCP in June 2013.

Job description

This position is responsible for providing a personalized client experience, building strong client relationships, meeting and exceeding sales targets.

Job responsibilities include but are not limited to the following:

1. Sales

- Welcome and assist all clients while demonstrating exceptional customer service
- Meet individual and store sales targets
- Effectively communicate product features and benefits during the selling process
- Work as part of a team to meet brand and store objectives

2. Customer relationships

- Build and maintain a loyal client base, and retain customer loyalty by providing clients with personalized service
- Effectively capture and record client contact information in both personal client book and brand database
- Personally communicate to clients for special store activity: new product arrivals, in-store events and seasonal promotions

3. Merchandising

- Assist in visual merchandising for the store by organizing and arranging products based on global visual direction
- Implement visual merchandising directives given by the head office, assuring visual appearance is of utmost importance

4. Operations

- Consistently follow up with any shipping, alteration, or other issues related to clients
- Assist in general housekeeping and the maintenance of the store image
- Support shipping and receiving and inventory control as requested (maintaining organized records of all receiving and stocking)


Ideal education, previous work experience, special skills (e.g., foreign languages), and personal
characteristics. Prioritize by: fully proficient (1), knowledge of and ability to develop greater competency
(2), preferred but not required (3).

1. Education/Experience:
- 1+ year experience in a retail setting, with a focus on sales, preferably in a luxury
- Computer literate; learn and utilize various software packages.

2. Special Skills:
- Foreign Languages a plus
Personal Characteristics:
- Action oriented; drive for results
- Service orientation and customer focus
- Social perceptiveness
- Problem-solver
- Strong oral and written communication skills