advertisement
This job has expired and you can't apply for it anymore. Start a new search.
HANKY PANKY, LTD. logo
Organization
Job Title
E-COMMERCE MERCHANDISING & OPERATIONS
Location
New York, New York
Country
United States
Region
NY Metro
Position type
Permanent
Category
Apparel
Retail
Job Function
eCommerce
Merchandiser
Operations
Experience level
Mid to Senior Level
Education level
Associate Degree

E-COMMERCE MERCHANDISING & OPERATIONS

OVERVIEW:

Hanky Panky is an internationally-known leader in the design, manufacture and sale of women’s lingerie and lingerie-inspired sportswear that proudly makes all of its products in the Metro NY area. The company is renowned for its legendary “world’s most comfortable thong”, which generates significant sales for the business. Hanky Panky has developed a loyal following among customers and many well-known celebrities and its name recognition within the marketplace is high. The company has a team-oriented atmosphere and is known for its dedication to ethical American production, philanthropic initiatives, and environmental and social responsibility.

Core responsibilities:

Merchandising:

  • Primary responsibility is to maintain existing online product mix and inventory across all categories. Management of online merchandise and inventory within all systems including Magento.
  • Responsible for item set up online, product hierarchy, and attribute assignment.   Provide insight and overview to drive merchandising decisions.
  • Assist with planning and development of web merchandise strategy and execution online.
  • Help define merchandise goals and performance to plan thru sales/margin and inventory goals.  
  • Manage and perform updates to CMS pages on the site.
  • Ability to convert site merchandising efforts optimally thru customer insights and online behavior.
  • Planning and set up of promotions and email marketing and align with merchandising efforts.
  • Up sell and cross-sell planning and management on site and within marketing efforts. Work with E-commerce Marketing for best placement and testing strategies.
  • Coordinate with E-commerce team and Marketing, merchandise shots needed at photo shoot.
  • Plan and implement gift guides and look books on site.             

Analytics, reporting and site testing:

  • Site analytics and reports on product and merchandising to include key web metrics of assigned web categories, analysis of trends, and competition.  
  • Use systems such as Google Analytics, Simparel and Magento to run analysis. Update site merchandising efforts based on findings. 
  • Plan and run AB tests relative to merchandising on site with E-commerce Manager. 

General:

  • Assist with Customer Care and act as liaison with call center when needed.
  • Liaison with graphics team for site creative and merchandising needs.
  • Set up of contest and promotions on site.
  • Set up and deployment of emails via third party email platform. Email list management and segmentation.

REQUIREMENTS:

  • Must have Magento or Demandware Experience
  • Associate’s Degree in related field preferred.
  • Minimum of  3 years experience in E-Commerce.

COMPANY BACKGROUND:

Hanky Panky distributes its products through better department stores, specialty retail boutiques, catalogs and select online E-commerce sites in the U.S. and around the world.

The business was founded over 30 years ago and has grown to a staff of over 150 people with the two founders still at the helm. The company has a large production and shipping facility in the Hollis section of Queens, New York.

Quality control, superb customer service, professional production management and quick turnaround time are competitive advantages.