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Belk logo
Organization
Job Title
DIGITAL MERCHANDISE ASSISTANT
Location
Charlotte, North Carolina
Country
United States
Region
Southeast
Position type
Permanent
Category
Retail
Job Function
Marketing/PR
Merchandiser
Experience level
Entry Level
Education level
Bachelor's Degree

DIGITAL MERCHANDISE ASSISTANT

Position Summary

The Digital Merchandise Assistant is responsible for compiling, processing, disseminating and maintaining digital product content information and providing assistance to the Digital Merchandise Manager.   

Essential Functions/Responsibilities:

Responsibilities & Essential Functions

  • Collaborate with CARS team to update, re-sync and revise attributes in CARS when necessary
  • Expand the product features & benefits as needed to ensure a positive user experience
  • Ensure all CARS have appropriate attributes selected, are located in the correct left hand navigation and are live on belk.com—check shop all
  • Complete assigned marketing briefs for channel page, homepage, targeted email and special projects
  • Obtain pricing and style information for site promotions through communication with merchants/buying office
  • Complete LTO spreadsheets for promotional offers, including writing rules, testing and providing featured styles for boosting
  • Assist with proofing all channel pages, homepage and email features during the v-review process
  • Complete link validation with production team
  • Assist Digital Merchandise Manager with ensuring all featured items are boosted
  • Provide assistance to merchants with social and interactive marketing efforts when necessary

Additional Responsibilities

  • Run weekly and monthly selling reports using Data Warehouse and Coremetics
  • Review homepage and landing page each morning – check links, pricing, GWP, rebates, monetate and boosted styles
  • Assist executing special projects including featured shops, banners, lifestyle/seasonal campaigns and other merchandising initiatives
  • Support Blue Martini tasks including: building folders, adding rules and deactivating/activating styles
  • Review online competition weekly
  • Aid in resolving customer service issues as needed
  • Work with fulfillment center, buying team and CARS team to expedite hot items or immediate ad needs
  • Assist Digital Merchandise Manager with SDF (drop ship) responsibilities
Issue help desk tickets for any issues that cannot be resolved by the Digital business team Administrative / Clerical
  • Prepare specification sheets for advertising
  • Administer sample programs for advertising
  • Knowledge of IMS 2 in order to pull results of circulars, tests, and special events
  • Copying, faxing, and filing for Buyer and Assistant Buyer
  •  Prepare Excel spreadsheets for report formats as required
  • Prepare PowerPoint presentations as needed
Requirements/Qualifications:

Education, and Experience: 

Minimum Required:

  • Bachelors degree and/or equivalent years of experience
  • 0 or more years of applicable experience
  • Specific work or project experience: Experience shopping & browsing retail websites
  • Industry experience: Retail, Familiarity with online marketing programs

Knowledge, Skills, and Abilities:

Minimum Required:  

  • Proficiency with standard PCs and business software (MS Word, Excel, Powerpoint)
  • Ability to multi-task in order to meet deadlines
  • Detail-oriented to manage customer requirements and understand product; must possess organizational and planning skills
  • Ability to communicate effectively at all levels
  • Intermediate computer navigational skills

 Preferred:

  • Demonstrated experience using reporting software (Tableau, Data Warehouse, etc)
  • Use analytical and reasoning skills to review data, arrive at fact-based conclusions, and recommend next-step actions
  • Demonstrated collaborative skills
  • Advanced computer navigational skills
  Multiple positions available   For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures
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