Digital Innovation Manager

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

Digital Innovation Manager

Department: Ecommerce (Digital Innovation)

Reports To: Director of Digital Innovation
Location: New York, NY

The primary function of this role is to drive innovation strategy for Michael Kors on the Digital Innovation team, servicing various departments and business lines from ecommerce, retail, licensing, product, operations and more.

Will serve as key liaison between Digital Innovation team and the global retail, IT, Store operations, training, creative, marketing, editorial, fashion, internal communication and design teams in order to drive key innovation projects, such as our “store of the future” initiatives, as well as customer experience strategy initiatives. Will build out consistent internal tech briefings and communications to support ongoing digital innovation for the entire Michael Kors organization. Initially, focus will be on helping to manage project management, emerging research, discovery and development of our innovation touch points alongside the Director of Digital Innovation.

Will eventually build and run an innovation strategy & production team.

Strategy-focused, Business and Finance-savvy, Retail passion, Love of Emerging Tech

Major Responsibilities include but are not limited to:

• Digital Innovation Liaison for New Projects & Technology Needs for the organization
  • Store of the Future flagship initiatives
• Customer Experience Digital Strategy and Management
  • Partner with Customer Experience Delivery lead on Ecommerce & Retail Ops team
  • Partner with strategy leads (VPs across retail divisions) to continuously build out roadmap
• Serves as the “in-house authority” on trending technology in the retail space.  Prepare and present field research to senior executives and functional leaders by traveling to industry conferences and meeting with industry leaders.
• Articulates how adopting emerging technology trends can benefit Michael Kors in a wide range of topics including such as mobile, big data, 3-D printing, cloud computing, and the integration of social media data.
• Collaborates with functional leaders to create the points-of-view for each emerging technology topic.
• Digital Innovation Reporting
  • Competitive analysis and ongoing benchmarking
• Research & Development – Isolate, Report & Convey New Retail Innovation Trends
• Global Innovation Strategy, Partnership and Communication
  • Evaluates and documents existing systems & technologies deployed or planned in global offices.

Requirements:

• 5+ years experience in Digital, Ecommerce, Innovation, R&D, Retail (Corporate), or Marketing
• Quick Learner
• Exec whisperer & exemplary presentation skills
• Strong understanding and passion of technology (programming awareness, project managing & budgeting)
• Highly engaged in the technology space (VC, start-up, or accelerator experience preferred)
• Experience with digital product roadmaps, technical specs, contracts, vendor mgmt., etc.
• Creative, out of the box thinker with proactive communication skills
• Ability to organize, prioritize and multitask effectively
• Thrive in a fast paced, global, cross functional environment
• Strong insightful analytical skills and good business acumen / workable financial modeling
• Bachelor's Degree require

We are an Equal Opportunity Employer M/D/F/V