CUSTOMER SERVICE REPRESENTATIVE

Overview:

The Donna Karan Company LLC, one of the world's leading fashion design houses, is currently seeking a Customer Service Representative to join the Sales team based in New York City.

Responsibilities:

Assist in setting of the showroom pre & post appointments
Taking over all of systems/ PLM once market opens
Receives orders from accounts to be entered in PLM/ ACS
Continue with balance of customer service function
Assist Sales Team with accounts/ appointments etc
Responsible for samples after market has opened (send out, shoot needs etc)
Take notes during appointments & distribute to team by EOD
Order maintenance

Qualifications:

Bachelor’s degree or equivalent
Exceptional organizational & analytical skills
Proficient in Microsoft Office programs