Customer Clienteling Specialist for Jay Strongwater

Responsible for proactively developing one-to-one personal relationships with direct-to-consumer and independent wholesale partners via phone and e-mail. Manage these special relationships for long term effectiveness and customer return.Develop, launch, and manage direct-to-consumer personal shopper program.Develop digital, print, and limited in-studio new product launch and sale sneak previews for top spending customers. Coordinate personalized NYC studio visits with Jay Strongwater. Manage the Custom Bespoke product program. Help develop and support the Social Influencer partnership program. Develop and analyze reports to identify personal shopper opportunities.

Ideal candidate will have experience presenting luxury products to an upscale customer, preferably internationally, either in a retail, home show room or interior designer client setting.

Position requires a minimum of 5 years as a personal shopper in luxury retail. Fluency with internet research and social media postings strongly preferred. Proficient with Microsoft PowerPoint, Excel, and Word.

Ideal candidate will be self motivated with the ability to build and manage personal relationships. A strong communicator, with visual presentation skills and attention to details.

Jay Strongwater is a luxury home décor brand. We design and manufacture beautiful decorative home accessories, each piece crafted with the finest materials and craftsmanship. Jay Strongwater is proud of its creative, collaborative work environment. We bring together dynamic, passionate people who work as a team to support each other. Each day we strive to create the most exciting, luxury product for the home.

View our products at www.jaystrongwater.com