BUSINESS ANALYST

Provides business process, application and project support to a large business area or application. Ability to make low level decisions about tasks. Required to interact with Business Area Stakeholders, Department Management, Project Steering Teams, Core teams and Extended teams. The role requires a large degree of interaction with peers and users supported. Must be able to work in a fast paced, change driven environment while remaining professional and articulate.

• Completely understands user operations, anticipates needs and pursues efficient solutions through application configuration and deployment
• Provides business process analysis support on Portfolio wide projects. Communicates with management and users on all projects, support, or analysis tasks. Creates functional business specifications, testing strategies and test plans, sustainment plans and implementation checklists.
• Responds to trouble tickets and provides day-to-day support. Drives improved user productivity through developing and implementing new business processes and systems solutions. Assist end users in identifying and obtaining information needs from business systems
• Identify business systems solutions through research, benchmarking and investigation by attending conventions, seminars, reading journals and conducting collaboration with professional organizations, vendor user groups and other retailers.
• Other tasks as assigned

• Bachelor's Degree in Business Management, Retail Merchandising, Computer Science, Information Systems, or related technical field.
• 1+ years of experience with the assigned business systems
• Ability to create, manage and enforce application configuration and development standards.
• 2+ years experience working in information technology doing application analysis, design, development, testing, and implementation.
• 3+ years working in retail and an in-depth knowledge of retail business processes.
• Ability to mentor and develop team members.
• Self-motivated and able to motivate others in the performance of assigned duties.
• Excellent oral and written communication skills.
• Ability to conduct meetings with business executives, partners and peers.
• Ability to provide clear communication
• Ability to provide written and verbal communication with little or no supervision.
• Excellent analytical and problem solving skills.
• Demonstrated ability to work as a team member. Ability to work as a team member as well as a team leader.
• Ability to be flexible to the rapidly changing needs of the department and company.
• Proficient using Microsoft Office products, including Visio and MS project.
• Must be able to sit and work at a computer for extended periods of time.
• Role models leadership behaviors for partners and peers
• Analytical and structured thinking