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Style Mafia logo
Organization
Job Title
Brand Operations
Location
Miami, Florida
Zip/Postal Code
33127
Country
United States
Region
Southeast
Position type
Permanent
Category
Apparel
Retail
Job Function
Design - Technical
eCommerce
Marketing / PR
Merchandising - Visual
Operations
Photography
Product Management
Project Management
Approximate Salary
35000.00
Experience level
Entry Level
Mid to Senior Level
Education level
Bachelor's Degree

Brand Operations

 

Style Mafia is looking for a passionate, professional and driven individual to lead our brand operations out of our Miami showroom. Experience in fashion operations (in-house brand or showroom) required. We are looking for a dedicated fashion enthusiast with an understanding of our brand concept, preferably with experience under a young designer label. Proficiency with an ERP system, wholesale cloud system, Adobe creative suite and excel required. Position is full-time with opportunities for growth. Must be willing to travel for tradeshows and shoots.

 

Key Responsibilities:

 

  • Management of EPR system including inventory management, product entry, EDI creation, client management, customer service, invoicing, data entry and reports.  
  • Management of e-commerce business.
  • Management of customer service for e-commerce working with fulfillment department.
  • Leading content creation and marketing strategies for e-commerce and social media.
  • Liason and outreach for influencers and brand partnerships.
  • Assist showroom appointments seasonally in US & foreign showrooms.
  • Create marketing and sales material for present collections and supporting sales team.
  • Process orders and work with stock representative to see all units are allocated & invoiced.
  • Ensure the highest possible customer service and follow through on orders and deliveries.  
  • Supporting the creative director with administration, correspondence, and phone calls and reporting of sales.
  • Assist with the set up and disassembly of showroom collections.
  • Assit with pre and post production of lookbook shoots and linesheet shoots, events and showrooms.
  • Assisting the Finance department with invoice, debit and credit note queries.
  • Assisting sales with raising credit notes for returned faulty and SOR stock.
  • Representative of the brand at all times demonstrating professionalism.  
  • Be hands on and willing to assist in other areas of the business when necessary.

 

Skills & Attributes:

 

  • Must have marketing/operations experience with a proven track record in women’s and/or men’s contemporary fashion accessories/ lifestyle products.
  • Creative writing ability for product descriptions, press blurbs. 
  • Sound commercial knowledge of the fashion accessories and lifestyle market from a brand perspective.
  • Self-starter with the ability to organize and manage own workload.
  • Confident in dealing in retail, e-commerce operations, creative production, wholesale.
  • Ability to work effectively under pressure to seasonal and customer deadlines.
  • Proficient in Excel, Photoshop, Illustrator, InDesign, and a cloud wholesale system (Joor, NuOrder, Le New Black, etc.)
  • Ability for frequent domestic & international travel.