Associate, Item Setup

The Associate for Item Setup is responsible for ensuring a superior customer shopping experience as a result of executing the online merchandising and product information strategy for multiple categories of business. The objectives will be met by ensuring category merchandising is reflective of the site merchandising strategy for assigned areas of business. The position will also be accountable for ensuring timely and accurate setup and production of all products and assortments. They are also responsible for achieving topside sales plans, conversion goals, usability performance targets and corporate objectives.

Primary Goals

• Responsible for Item setup, categorization and brand merchandising for multiple areas of business
•  Properly set up all new items and define where items should be assorted in appropriate web folders for optimal exposure and ensure timely live date

•  Responsible for delaying items that are not validated. Responsible for the resolution process for quality center defects as well as items not on site in the Warehouse.
•  Identify process and/or system inefficiencies on a regular basis.  Send items for select vendor approval.
• Weekly sign-off on web site publication; Ensure team has completed thorough quality assurance of designated categories of responsibility
•  Oversee the testing of all site content in coordination with weekly site refreshes, and functionality.

Secondary Goals

• Thoroughly understand competitive landscape primarily focused on navigation and customer experience and make recommendations to incorporate into business

• Bachelor’s degree
• ·     Understanding of retail ecommerce landscape
• ·     Strong communication, interpersonal, analytical and problem-solving skills
• ·     Excellent writing, speaking, and presentation skills
• ·     Minimum of 1 year experience in e-Commerce, retail site merchandising preferred
• ·     Familiarity with item onboarding and site analytics tools (e.g., Product Information Management Tool, Omniture or Coremetrics) and with content management tools
• ·     Strong knowledge of Microsoft Office Suite (especially Excel and Power Point) and the ability to quickly learn internal systems, processes and additional software/web-based applications
• ·     Ability to quickly learn new processes and systems
• ·     Proven ability to function well in a collaborative environment
• ·     Strong aptitude to work within deadlines, both independently and as part of a team
• ·     Ability to work effectively with and present to individuals at all levels
• ·     Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary
• ·     Assertive, adaptable and demonstrates initiative in a fast-paced environment with competing priorities
• ·     Self-motivated, resourceful with a creative mindset
• ·     Keen attention to details