rag & bone logo
Job Title
Washington D.C., Washington D.C.
United States
Reference Number
Georgetown / ASM - StylCar
Job Function
Store - Management


rag & bone is looking for an Assistant Store Manager for our
Georgetown location.

Assistant Store Managers are essential members of the store
leadership team who uphold and implement the vision set forth by
the Store Manager. The ideal candidate will be expected to take
an active role in store operations, customer experience, and
employee development. A successful candidate possesses a
skillset that allows them to coach and develop all supervisors
and associates while contributing to an environment in which all
team members are able to collaborate in order to consistently
deliver best in class customer experiences.

Key Roles and Responsibilities

Brand Experience

• Build customer loyalty through in store experience

• Demonstrate product knowledge and ensure delivery of this
knowledge to staff

• Ensure an elevated level of sales and services is practiced by
all associates. Lead by example.

• Maintain a one company/one experience perspective in all
customer service interactions

Driving the Business

• Assist in tracking, monitoring, and communication of business

• Model and teach store associates to support a positive client-
centric environment


• Build and maintain good communication with members of
corporate team

• Understands, follows, teaches, and enforces company policies
and procedures including store safety standards, back of
house standards, stock, sales and HR policies

• Supports team through change and challenges; acting
independently as needed

• Solution oriented. Address problems proactively and with
potential solutions

• Maintain a leadership presence on the sales floor

• Assumes all SM responsibilities in their absence


• Be intimately familiar with and able to perform and train
staff on all store operations tasks from register to stock

• Ensure cash handling and register procedures are maintained
and executed accurate at all times

• Ensure integrity of payroll procedures

• Assist with store schedule ensuring adequate floor coverage at
all times in absence of Store Manager

• Assist in the daily management of key holders, sales and stock

• Support Store Manager in the communication and execution of
company policies, procedures, initiatives and directives

People Staffing & Development

• Coach and develop retail associates to meet store goals

• Assist in recruitment, onboarding, training and development of
all staff

• Assist and partner with Store Manager to provide regular
feedback, coaching and counseling on performance.

• Support in the resolution of all HR and employee issues in a
timely and effective manner, partnering with the Store Manager

• Support Store Manager with new hire paperwork, status changes,
departures and all other people admin processes

• Assists Store Manager to create goals and development plans
that support performance and career development

Visual Merchandising

• Works closely with VM and buying teams to advise on product
assortment and displays based on customer demographics/market


• Minimum 3 years specialty retail experience with 1-2 years in
a management role

• Experience managing or working in a commissioned based
environment preferred

• Demonstrated ability to drive sales and grow business

• Luxury or contemporary management experience preferred

• Proven experience leading a product and customer centric sales

• Ability to lift at least 30lbs, carry, push, pull, squat,
kneel, twist, turn, climb, crawl, reach, and bend


Sorry, applications are not being accepted through Apply directly at our website using the
link below.