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Organization
Job Title
ASSISTANT MANAGER - New York, NY
Location
New York, New York
Zip/Postal Code
10001
Country
United States
Region
NY Metro
Reference Number
New York / AM - StylCar
Category
Retail
Job Function
Store - Management

ASSISTANT MANAGER - New York, NY

ASSISTANT MANAGER - New York, NY


rag & bone is seeking an Assistant Manager for one of our New
York locations.

Assistant Managers are essential members of the store leadership
team who uphold and implement the vision set forth by the Store
Manager. The ideal candidate will be expected to take an active
role in store operations, customer experience, and employee
development. A successful candidate possesses a skillset that allows them
to
coach and develop all supervisors and associates while
contributing to an environment in which all team members are able to
collaborate in order to consistently deliver best in class customer
experiences.

Key Roles and Responsibilities

Brand Experience

• Build customer loyalty through in store experience

• Demonstrate product knowledge and ensure delivery of this
knowledge to staff

• Ensure an elevated level of sales and services is practiced by all
associates. Lead by example.

• Maintain a one company/one experience perspective in all customer
service interactions

Driving the Business

• Assist in tracking, monitoring, and communication of business
results

• Model and teach store associates to support a positive client-
centric environment

Leadership

• Build and maintain good communication with members of
corporate
team

• Understands, follows, teaches, and enforces company policies and
procedures including store safety standards, back of house
standards, stock, sales and HR policies

• Supports team through change and challenges; acting independently
as needed

• Solution oriented. Address problems proactively and with potential
solutions

• Maintain a leadership presence on the sales floor

• Assumes all SM responsibilities in their absence

Operations

• Be intimately familiar with and able to perform and train staff on
all store operations tasks from register to stock room

• Ensure cash handling and register procedures are maintained and
executed accurate at all times

• Ensure integrity of payroll procedures

• Assist with store schedule ensuring adequate floor coverage at all
times in absence of Store Manager

• Assist in the daily management of key holders, sales and stock
associates

• Support Store Manager in the communication and execution of
company policies, procedures, initiatives and directives

People Staffing & Development

• Coach and develop retail associates to meet store goals

• Assist in recruitment, onboarding, training and development of all
staff

• Assist and partner with Store Manager to provide regular feedback,
coaching and counseling on performance.

• Support in the resolution of all HR and employee issues in a
timely and effective manner, partnering with the Store Manager

• Support Store Manager with new hire paperwork, status changes,
departures and all other people admin processes

• Assists Store Manager to create goals and development plans that
support performance and career development

Visual Merchandising

• Works closely with VM and buying teams to advise on product
assortment and displays based on customer demographics/market

Experience/Skills

• Minimum 3 years specialty retail experience with 1-2 years in a
management role

• Experience managing or working in a commissioned based environment
preferred

• Demonstrated ability to drive sales and grow business

• Luxury or contemporary management experience preferred

• Proven experience leading a product and customer centric sales
environment

• Ability to lift at least 30lbs, carry, push, pull, squat, kneel,
twist, turn, climb, crawl, reach, and bend

TO APPLY:

Sorry, applications are not being accepted through
www.StyleCareers.com. Apply directly at our website using the
link below.
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