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Club Monaco logo
Organization
Job Title
ASSISTANT MANAGER, NATICK- CLUB MONACO
Location
Natick, Massachusetts
Zip/Postal Code
01760
Country
United States
Region
Northeast
Reference Number
20363
Category
Retail
Job Function
Store - Management

ASSISTANT MANAGER, NATICK- CLUB MONACO

Club Monaco is an international brand that designs and creates
modern yet timeless clothing and accessories for women and
men. Since its first store opened in Toronto in 1985, Club
Monaco has been recognized by fashion influencers for its
thoughtfully designed, purposeful collections featuring
relevant, wearable pieces, fine fabrics and exceptional fits.
In 1999, Club Monaco became a subsidiary of the Polo Ralph
Lauren Corporation.

Overview

Assistant Managers support Store Managers and Associate
Managers with the overall daily management, sales, training,
and operations of the store.

Responsibilities

Delivering and Impacting Business Results

• Assist in motivating staff and align daily activities to
achieve business goals

• Monitor sales floor and zone coverage to drive sales and
maintain customer focus

• Model and Ensure dress code compliance

• Monitor service associate breaks and shift changes

• Communicate top and bottom sellers to Store Manager

• Respond to changing demands of the business

• Conduct hourly sales reads and coach staff on exceeding
sales targets

• Achieve personal sales targets

Customer Focus

• Protect the customer experience in all business areas

• Focus staff on the importance of the quality of our
relationships with our customers

• Ensure proper training on product knowledge for staff

• Lead by example in client capture results

Operational Standards

• Ensure compliance with all policies and procedures

• Ensure daily monitoring and execution of sales and payroll
goals.

• Uphold and model established best practices

• Needs to be a #1 sales leader on the floor measured by sales
per hour/average sales and units per transaction

• Strict compliance and adhering to the application of
policies and procedures

Leadership Attributes

• Demonstrates flexibility and innovation in recognizing and
reacting to changing work demands

• Effectively leverages and appropriately delegates
responsibilities to staff.

• Fosters a challenging and positive team environment in which
members participate, cooperate with and support each other

• Provides a clear sense of direction for service associates.

• Takes accountability for personal results

Loss Prevention

• Actively supports securing company assets through effective
Loss Prevention in compliance with company policies and
procedures

• Is knowledgeable of and follows all policies in company:

Store Operations Manual and Store Audit Standards

Point of Sales Manual

Human Resources Manual

Loss Prevention Manual and Store Audit Standards


Skills and Requirements

• A minimum of 1 year of retail management experience

• Excellent interpersonal skills supporting a team environment

• Excellent English communication verbal and written

• Excellent time management/project skills

• Strong planning and organizational skills with a sense of
priority for deadlines and attention to detail

• Ability to recognize and react to changing work demands

• Goal oriented: ability to stay focused on creating winning
results

Hours/days of work vary due to the demands of the business

Must be able to work shift standing and waking and able to
lift approximately 20lbs, and to pack, unpack and move stock

Club Monaco is a dynamic, rapidly growing retail brand that
continues to offer modern style and a unique voice within the
fashion and retail industries. Headquartered in New York City’s
Chelsea Gallery district, Club Monaco can be found in over 140
locations worldwide with stores in the United States, London,
Paris, Sweden, Canada, Hong Kong, Seoul, Beijing, and Macau.


TO APPLY:

Apply directly at our website using the link below. Please be
sure to select www.StyleCareers.com as the referring website.
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