Account Executive, Menswear

FRAME is a brand that bridges the heritage and quality of manufacturing in Los Angeles with a distinctly European aesthetic. Its collections take inspiration from a French way of "dressed up casual" embodied by the style icons of the 1970’s. 

Since the brand’s inception in 2012, FRAME has rapidly evolved from the off-duty models favorite denim brand, to a fashion house that produces four ready-to-wear collections a year. 

With headquarters split between Culver City, Los Angeles and Shoreditch, London, FRAME is known for its coveted wardrobe classics, American craftsmanship and its loyal following.

Role Overview:

Reporting into the International Sales Director, the Account Executive, Menswear is responsible for assisting the wholesale team in all tasks to maintain and advance the business. A key focus will be on business development and driving our men’s boutique and key account portfolio. This role contributes to the profitability of the business by offering support through keen sales analysis, planning and logistics. 

Responsibilities:

• Responsible for analyzing and tracking weekly sales across accounts – highlighting opportunities for replenishment and reacting to any slow moving lines 
• Working closely with customer service to maintain a high level of operational excellence across all accounts 
• Processes and tracks all returns per account/per quarter according to RA policy 
• Assists wholesale team with all market prep: scheduling appointments, prepping line sheets, pulling past buys, etc. 
• Assists during market appointments: takes notes, dresses models, offers insight based on order history 
• Responsible for overseeing and managing wholesale online business operationally – shipping samples, sending out guidelines, monitoring sale activity 
• Creates seasonal and core buy books and flow charts - by account, by door, etc. 
• Creates training materials and selling tools for clients – i.e. product knowledge material 
• Primary wholesale logistics contact with clients, AE’s and HQ customer service 
• Runs weekly and monthly shipping reports, informs clients of deliveries - insures timely follow through on any shipping/logistics issues 
• Insures that both customer and AE’s are updated on a regular basis on shipping and meeting delivery windows 
• Reviews delivery windows with AE’s and obtain authorization to release merchandise when required 
• Partners with customer service to ensure orders are processed and shipped in a timely manner and delivery windows are adhered to. Request extensions with buyers as needed 
• Reviews purchase orders and submits to HQ customer service team. Reviews and sends order confirmations to clients 
• Responsible for accuracy while processing and checking all orders – EDI and hard copies – within given deadlines 
• Follow through on any order changes with buyers and sales team 
• Responsible for final confirmation of wholesale costs, suggested retail prices, style numbers, and descriptions to buyers – during market and post market if any changes occur 
• Reviews stock of replenishment program and work closely on program with Planning and Buying teams 
• Maintains customer information files – contact lists 
• Responsible for keeping account information clearly organized – past selling, purchase orders, RA’s, exclusives, etc. 
• Key focus to build men’s boutique business – must have strong relationships with boutique stores nationwide and will be solely responsible for driving the business 

Skills & Qualifications:

• Bachelor’s degree preferred
• Knowledge of the men’s boutique business nationwide with strong existing relationships
• Business development
• Exceptional communication skills (written and verbal) and ability to follow up
• Strong customer service skills
• Strong organization skills and attention to detail
• Creative thinker and business driver
• Strong analytical and problem solving skills
• Proficient on Microsoft office programs on PC and Mac, mainly Excel and PowerPoint
• InDesign Experience is preferred