Account Executive Accessories and Footwear (m/w) - München

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

JOB PROFILE

 Job Title: Account Executive GER/AUT/CH (DACH) - Accessories and Footwear

 Reporting Line: Sales Director

 Division: Wholesale Corporate

JOB RESPONSIBILITIES

Major responsibilities include but are not limited to:

Sales

• Responsible for all sales in GER/AUT/CH- Department Stores, Specialty Stores and online pure players
• Aim to build the brand profile and increase volume, distribution and profit in line with the company’s philosophy and distribution strategy
• Set and achieve seasonal budgets (bookings) for the region
• Collaborate with Planning, store Buying teams and Retail development to ensure Retail sales plans  are achieved and opportunities are maximised
• Analyse seasonal trends to ensure department / specialty store assortments are relevant
• Maintain +3 FY forecasts broken down by season
• Safeguard and maximise market shares by visiting existing accounts and actively seeking for new opportunities in the markets
• Partner with Customer Service, Finance and Logistics to ensure issues are raised to the stores, finance reports are accurate and shipping of product is on time and cleared before the end of each season

Product

• Focus on maximizing sales
• Review current selling style by style and react accordingly: both in season and to ensure correct assortments for future seasons
• Monitor replenishment program and ensure healthy % mix of replenishment and seasonal for individual doors and for total business.
• Review best/slow sellers in order to part-take in monthly merchandising/sales departmental conference calls.

Planning

• Monthly and seasonal meetings with retailers and planning to ensure the synchronization of business plans: sales targets/ budgets/ seasonal vs replenishment mix etc.

Market Knowledge

• Maintain knowledge and understanding of competitors and their strategies.
• Awareness of trends in the market place
• Ensure feedback is received and shared regarding competitors (working with Retail Development)

Order Management

• Raising of orders on the company order entry system. Sending downloads to Customer Service.
• Proactive checking to ensure booking report matches orders raised prior to market deadline
• Notifying customers of cancellations. Suggesting replacement items where applicable (maintain budget)

Customer Liason

• Ensure all customers are aware of when to contact customer services (POS/ PO queries/ deliveries)
• Booking of showroom appointments and updating diary.
• Maintaining seasonal account lists: buyer contact information etc
• Managing customer account queries; forwarding and resolving queries with Customer Service/ Finance
• Update customers with latest Press and any relevant information
• Organise samples for customer press days and presentations

Communication and Conduct

• Act as an ambassador for the company and in the interest of the business at all times
• Develop strong partnerships and maintain excellent interpersonal skills with all store buying teams and Brand Managers  as well as internal teams: Planning, customer services, retail development etc

REQUIREMENTS

• Excellent contacts to top doors in the DACH Region
• Retail/sales environment & wholesale experience
• Strong communication / negotiation and interpersonal skills
• Team player energetic, eager to learn 
• Highly flexible
• Proficient in Excel
• Bachelor degree
• Language skills : German and English fluent, another EU language would be preferable

We are an Equal Opportunity Employer M/D/F/V